Product Ops Lead

Temasek Polytechnic (TP); Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Temasek Polytechnic invites applications for a role supporting the Learning & Skills portfolio with governance, budgeting, procurement, reporting and compliance oversight. The candidate will help align product priorities with funding and vendor delivery in a structured environment.

The position focuses on establishing governance processes, budget planning and contract management while ensuring adherence to policies and audit requirements. Strong stakeholder engagement is essential for success.

Qualifications

• At least 5 years of experience in governance, procurement, programme management, digital transformation, product operations or enterprise application delivery.
• Experience in budgeting, procurement, vendor management, governance or audit-related activities.
• Strong stakeholder management, coordination and communication skills.
• Familiarity with governance, compliance and procurement processes within large organisations.
• Experience in CET, lifelong learning or education technology domains is advantageous.

Responsibilities

• Establish and manage product governance processes, including demand intake, prioritisation forums, decision records and reporting cadence.
• Support product budget planning, funding allocation, expenditure tracking and vendor cost monitoring.
• Coordinate procurement and contract management activities, including contract variations, renewals and vendor governance.
• Track vendor performance against deliverables and align vendor work with product priorities.
• Prepare reports for Steering Committee and stakeholders, including roadmap status, budget status, risks and decisions.
• Ensure compliance with organisational policies, audit requirements and governance documentation.
• Maintain approvals, audit trails, governance decisions, scope changes and risk items documentation.
• Ensure governance, budgeting and procurement enable product delivery without impacting scope or prioritisation.
• Review and improve governance, reporting and operational processes to boost efficiency.

Skills

Governance

Budgeting

Procurement

Vendor management

Stakeholder management

Reporting

Compliance

Contract management

Project coordination

Education

Bachelor’s degree in IT, Business, Finance, Public Administration or Engineering

Job description

[What the role is]

The successful candidate will support the effective operation of the Learning & Skills portfolio by managing governance, budgeting, procurement, reporting and compliance processes. Ensure alignment between product priorities, funding, contractual arrangements and vendor delivery within a structured and compliant operating environment.

[What you will be working on]

• Establish and manage product governance processes, including demand intake, prioritisation forums, decision records and reporting cadence.
• Support the Product Director in product budget planning, funding allocation, expenditure tracking and vendor cost monitoring.
• Coordinate procurement and contract management activities, including contract variations, renewals, commercial documentation and vendor governance.
• Track vendor performance against agreed deliverables and ensure alignment between vendor work and product priorities.
• Prepare reports and updates for Steering Committee and stakeholders, including product roadmap status, budget status, key risks and decisions required.
• Ensure compliance with organisational policies, audit requirements and required governance documentation.
• Maintain documentation related to approvals, audit trails, governance decisions, product scope changes and risk items.
• Ensure governance, budgeting and procurement processes enable product delivery without driving product scope or prioritisation decisions.
• Review and improve governance, reporting and operational processes to enhance efficiency and support product delivery.

[What we are looking for]

• Qualifications in Information Technology, Business, Finance, Public Administration, Engineering or a related discipline.
• At least 5 years of relevant experience in governance, procurement, programme management, digital transformation, product operations or enterprise application delivery.
• Experience in budgeting, procurement, vendor management, governance or audit-related activities.
• Strong stakeholder management, coordination and communication skills.
• Familiarity with governance, compliance and procurement processes within large organisations.
• Experience in Continuing Education and Training (CET), lifelong learning, education technology or related domains will be an advantage.