Product Ops Intern: Campaigns & Content for Data Products

Shopee; Singapore; On-site; SGD 10,000 - 17,000; Full time

Job summary

Shopee is offering a student internship in Singapore within the Data Infrastructure team. You will plan promotional campaigns, create engaging product content, and support channel operations and user engagement initiatives.

The role emphasizes cross-functional collaboration with Product and R&D, tracking user feedback and optimizing onboarding and experience. A strong focus on communication and detail-driven execution is expected.

Qualifications

• Current undergraduate or graduate student with interest in Big Data, AI, or enterprise products.
• Proven capability in planning and executing online campaigns with cross-team coordination.
• Strong written communication to tailor content for different channels.
• Patient, proactive communicator who captures user needs and follows up.
• Organized, detail-oriented with ability to multitask.

Responsibilities

• Plan online promotional campaigns aligned with product launches and milestones, driving end-to-end execution.
• Translate product features into engaging content for emails, guides, case studies, and videos; manage owned channels.
• Monitor adoption and usage metrics; analyze feedback and drive onboarding and UX improvements.
• Interface with business users to document workflows, track feature requests, and create reusable guidelines.

Skills

Campaign planning

Content creation

Strong written communication

Project coordination

Attention to detail

Education

Undergraduate student (or higher) in related field

Interest in Big Data/AI

Tools

AI tools experience

HTML promotional emails

Data analytics platforms

Job description

Shopee is offering a student internship in Singapore within the Data Infrastructure team. You will plan promotional campaigns, create engaging product content, and support channel operations and user engagement initiatives.

The role emphasizes cross-functional collaboration with Product and R&D, tracking user feedback and optimizing onboarding and experience. A strong focus on communication and detail-driven execution is expected.