Product Managers/Senior Configuration Specialists

iPrime Services; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading company in digital transformation seeks Product Managers and Senior Configuration Specialists to enhance their team. The successful candidates will configure customer workflows, lead teams, and support global organizations in crisis and business continuity management. This role requires a proactive and innovative mindset, along with strong leadership and communication skills. Join us and help deliver exceptional value through the award-winning Veoci platform in a hybrid work environment.

Qualifications

• Bachelor's degree with high scores, MBA preferred.
• Certifications in industry-recognized frameworks are a plus.
• Strong understanding of enterprise processes and workflows.

Responsibilities

• Configure complex customer SOPs into digital frameworks.
• Lead a team and manage customer interactions.
• Work on crisis, event, and business continuity management.

Skills

Leadership

Effective communication

Proactive attitude

Innovative solutions design

Education

Bachelor's degree

MBA or similar professional degree

Job description

Product Managers/Senior Configuration Specialists

• Location: Hybrid / NOIDA/NCR
• Positions: 6
• Experience: 3-7 years

In collaboration with our US associates, we innovate and collaborate to deliver exceptional value to our customers. Our solutions are based on the award-winning Veoci platform, a Gartner MQ product for Business Continuity Management. The platform offers a comprehensive emergency and crisis suite with forms, workflows, dashboards, and communications, all hosted on a public cloud that remains available even if an organization's internal infrastructure is unavailable.

The Core team at Veoci has built a collaboration engine used by a Fortune 15 company across its global manufacturing and supply chain, extending to divisions like Appliances, Media, and Finance. We understand large corporate workflows and how they adapt to disruptions and change.

We promote collaboration, regular team engagement, and face-to-face meetings to ensure diverse perspectives are heard and respected. We work seamlessly with our US counterparts to deliver value and are committed to employee well-being, inclusivity, diversity, and professional growth.

At iPrime NOIDA, we provide configuration and solution support for our US clients, building solutions across various industry segments on the Veoci platform, which supports a wide range of applications on a single no-code SaaS platform—representing digital transformation at its forefront.

Our primary focus is Crisis, Event, and Business Continuity Response Management, enabling organizations to operate effectively during crises even when internal infrastructure is compromised, forming a comprehensive BCP/Business Resilience solution.

In sectors like Aviation, Banking, Insurance, Higher Education, Cities, and States, Veoci is the default application suite, configured on a single platform for diverse customer needs. Our customers are industry leaders, and more details can be found on www.veoci.com and www.iprimeserv.com.

Position Overview

We seek smart, talented professionals to enhance our team. You will deliver solutions based on processes, MIS, and GIS-enabled workflows, working with globally recognized organizations that value our product's innovation and depth. As a SaaS product with high renewal rates, customer interaction and project success are core to this role.

Key responsibilities include understanding processes and configuring complex customer SOPs into digital frameworks of forms, workflows, dashboards, integrated with GIS and communication tools. You should be able to quickly ramp up to work directly with customers and lead a team. The role requires self-motivation, effective remote work, and collaboration in face-to-face meetings.

Qualifications

• Bachelor's degree with high scores, MBA, or similar professional degree
• Certifications in industry-recognized frameworks (preferable but not mandatory)
• Excellent English communication skills
• Understanding of enterprise processes, workflows, MIS
• Ability to design critical, digitally transformative solutions and suggest efficiency improvements
• Experience handling sensitive data and high-priority processes
• Experience in crisis management, BCP, or operational processes (preferred)
• Strong leadership qualities and team-building experience
• Proactive and innovative attitude

Experience: 3-7 years

CTC: Competitive, matching skills, experience, and potential