Product Manager/Senior/Lead Product Manager, Singpass

Government Technology Agency; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Join the Government Technology Agency as a Product Manager, focusing on enhancing Singapore's digital identity services. You will drive impactful solutions that improve user experiences in public service delivery while collaborating with diverse teams. Contribute to Singapore's Smart Nation vision and advance your career in an inclusive environment that values innovation and continuous growth.

Benefits

Flexible work arrangements

Employee wellness programmes

Holistic benefits package

Continuous learning opportunities

Inclusive workplace culture

Qualifications

• Experience in product management with a focus on digital solutions.
• Ability to drive public good impact and recognize product opportunities.
• Hands-on experience with engineering and design.

Responsibilities

• Determine and prioritize product solutions for user needs.
• Work cross-functionally with teams to drive product success.
• Measure product progress and iterate based on feedback.

Skills

Product Management

Communication

Collaboration

Analytical Thinking

Problem Solving

Job description

What the role is:

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

What you will be working on:

We aim to provide reliable digital identity for Singapore that streamlines transactions, enables businesses, and protects against fraud. This involves improving the online transaction experience with Singpass and Corppass while keeping it secure. It includes everything from building better frontend applications for residents and keeping an eye on fraudulent transactions to improving internal operations and working with our partners.

What you will be working on:

As product manager, your job will be to:

• Determine what problems are worth solving in your problem space and decide what approach best delivers value to your users

• Create a plan and prioritize your product pipeline based on your opportunities, resources, and limitations

• Work with people from engineering, design, policy, and operations to bring your product to success

• Measure and track your product’s progress

• Wear multiple hats to help the product succeed. You may be taking time to understand a problem, introducing processes, or resolving an issue from a user or partner

• Build a culture of collaboration with the people you work with

What we are looking for:

We need someone who can:

• Drive public good impact for NDI in the digital identity space

• Bring products or services to market consistently. Having the ability to recognize good product, identify product opportunities, and find product-market fit, among others, allows us to deliver better outcomes for our users

• Prioritize what to iterate or improve based on metrics and/or feedback. We serve a diverse range of users in an ever-changing environment, and we need to focus our efforts where it matters

• Be hands-on with engineering and design. We are more effective when we understand the reason behind trade-offs and have a common language with other team members

• Take initiative and move forward without always waiting for instruction

• Communicate with clarity to influence and align people

Seniority will be assessed based on your experience and product management capabilities.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

About Government Technology Agency

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!Learn more about GovTech at tech.gov.sg.