Product Manager - SeaTalk

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 55,000 - 95,000; Full time

Job summary

An exciting opportunity in the Product Management team at a leading company in Singapore, where you'll own the SeaTalk product, integrating business, technology, and design teams to create innovative solutions that enhance operational efficiency. Your role will significantly impact the way organizations manage their communication and operations, bridging diverse stakeholders and ensuring strategic goals are met.

Qualifications

• Bachelor's degree in information systems, computer science, or equivalent.
• Demonstrates strong logical and systematic thinking abilities.
• Prior experience in product management or instant messaging platforms is a plus.

Responsibilities

• Responsible for end-to-end product ownership for SeaTalk.
• Engage key stakeholders and coordinate with internal teams.
• Deliver systematic solutions for enterprise management requirements.

Skills

Logical thinking

Systematic thinking

Effective communication

Adaptability

Education

Bachelor's degree in Information Systems

Computer Science degree

Job description

The Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions including but not limited to Financial Services, Supply Chain, Search, Recommendation, Advertising, Order, Promotion, User, Anti-Fraud, Seller Service. Join us to own a product that is impacting millions of lives in Southeast Asia and Taiwan.

About the Team:

SeaTalk (https://seatalk.io/) is a business communication and collaboration platform that integrates messaging, enterprise management, and open platform. Our goal is to revolutionize office digitization and automation, enhancing communication and operational efficiency while prioritizing data security. As part of the SeaTalk Product team, you will play a crucial role in bridging the business, technology, and design teams to develop scalable and innovative solutions for our users. Join us on a mission to establish SeaTalk as the leading office management system.

Job Description:

• Responsible for the end-to-end product ownership for SeaTalk from product planning to execution across the product development lifecycle (i.e. user research, design, delivery, and support);
• Deep dive into the user needs to better serve various roles in companies, covering diverse stakeholders from HR, IT team, management, developers to employees;
• Develop and enhance the SeaTalk Open Platform, including building the platform infrastructure, smoothening the user journey, and supporting the developer community;
• Deliver systematic solutions to solve complex problems to meet enterprise management requirements, covering employee management, office automation, and governance;
• Engage key stakeholders (i.e. User/Customers, Designers, Project Managers, Technical Teams) and coordinate with relevant internal teams to ensure that strategic goals, timelines, and objectives of products are met.

Requirements:

• Bachelor's degree in information systems, computer science, technology or equivalent professional experience will be advantageous;
• Demonstrate strong logical and systematic thinking abilities, enabling the analysis of complex problems and the development of structured solutions;
• Self-starter mentality with ability to manage multiple projects in a dynamic working environment;
• Effective communication skills to collaborate with various stakeholders from diverse backgrounds;
• Adaptable, open-minded, and comfortable to work with ambiguity and change;
• Prior experience in product management, product owner, business process modeling and improvement is a plus;
• Prior experience in instant messaging platforms or B2B software, SaaS Software, or Open Platform products is a plus;
• Proficiency in English (spoken and written) is required, and proficiency in Mandarin is required for the role as the successful candidate will be required to work closely with Engineering teams based in China.

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