Product Manager (Human Moderation), Trust and Safety

Borr Drilling; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

A leading tech company is seeking a Product Manager to join its Human Moderation product team. The role involves enhancing platform capabilities through effective collaboration, data analysis, and engagement with stakeholders to improve user experience. Ideal candidates will bring experience from high-growth tech environments and possess strong communication and analytical skills.

Qualifications

• Experience as a Product Manager in high-growth tech/software/internet industries.
• Strong business understanding and ability to prioritize under tight deadlines.
• Data-driven with strong analytical skills.

Responsibilities

• Constructing the Human Moderation platform and improving efficiency.
• Collaborating across teams to unify review rules.
• Analyzing post-launch data for continuous improvement.

Skills

User empathy

Communication

Cross-functional collaboration

Education

Bachelor's degree or higher

Tools

Workforce Management systems

Job description

Responsibilities

About the Team: The Human Moderation product team is responsible for optimizing core human moderation metrics in coordination with the OPS team. We design processes, strategies, and tools to empower the OPS team, building products such as moderation and management tools to enhance efficiency, quality, and user experience.

What you will be doing:

1. Constructing the overseas content security Human Moderation platform, participating in product planning and demand management to improve overall efficiency and experience;
2. Engaging with the business team to understand scenarios, identify pain points, and develop generalized platform capabilities;
3. Collaborating across teams to unify review rules, provide efficient tools, and promote standardized operations;
4. Analyzing post-launch data, tracking effects, and optimizing products for continuous improvement.

Qualifications

Minimum Qualifications:

• Experience as a Product Manager in ToB tools, SaaS, or platform products within high-growth tech/software/internet industries, with success in launching products and features;
• Experience with Workforce Management systems (e.g., Beisen, Workday, SuccessFactors, SAP, HRIS) is preferred;
• Knowledge of scheduling, attendance, working hours, or performance review systems is a plus;
• Strong business understanding, user empathy, communication, and cross-functional collaboration skills;
• Ability to prioritize under tight deadlines with multiple stakeholders.

Preferred Qualifications:

• Bachelor's degree or higher in relevant fields; engineering or computer science background is a plus;
• Data-driven with strong analytical skills supporting decision-making;
• Ability to adapt and respond in a high-tempo environment;
• Resilience and commitment to self-care to handle emotional demands.

Job Information

About TikTok: TikTok is a leading platform for short-form mobile videos, aiming to inspire creativity and bring joy. Our headquarters are in Los Angeles and Singapore, with offices worldwide.

Why Join Us: We foster creativity, innovation, and value diversity. Our teams work together to create meaningful impact, embracing curiosity, humility, and resilience. We believe in continuous learning and growth.

Diversity & Inclusion: TikTok values diverse perspectives and strives to create an inclusive environment that reflects our global community.

Trust & Safety: We are committed to platform safety and employee wellbeing, providing support for physical and mental health, recognizing the emotional challenges involved.