Product Manager - Business Technology

DHL; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading logistics company is seeking a Product Manager to oversee the product lifecycle, manage roadmaps, and engage with stakeholders for deliverables in Singapore. The role requires a BS/BA degree in Software Engineering and 2-3 years of experience in product development. Join us to make a significant impact in the logistics industry within a collaborative environment.

Qualifications

• 2-3 years of experience building technical products.
• Experience creating product roadmaps from conception to launch.
• Exposure to IT portfolio management and service delivery.

Responsibilities

• Create and manage the product roadmap.
• Ensure products meet service acceptance criteria.
• Oversee the product development lifecycle.

Skills

Product Roadmap Planning

Stakeholder Management

Risk Management

Quality Assurance

Data Analysis

Education

BS/BA degree in Software Engineering

Job description

Overview

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No.1 World’s Best Workplace by Great Place to Work and Fortune Magazine, DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today.

Role Purpose

The Product Manager (PM) role serves as a vital link between the technical and business domains, guiding a medium to large product or specific component from conception to launch. The PM manages the entire product lifecycle, ensuring alignment with the strategic vision while executing hands-on operational tasks. This role emphasizes breaking down complex problems into actionable steps that drive product development, facilitates resource management, and fosters innovation. The PM engages in stakeholder management to ensure successful product delivery and achieves business value outcomes through operational excellence and a commitment to innovation.

Location: The role location is Singapore or Cyberjaya, Malaysia.

How you will contribute to the success of DHL

The key tasks of an IT Product Manager can vary depending on the specific product managed. The following tasks are typically expected for IT Product Managers:

• Product Roadmap Planning: Create and manage the product roadmap, outlining planned features and how they work, prototyping designs, enhancements, and releases over time. Prioritize features based on business value and technical feasibility in collaboration with the business product manager and stakeholders.
• Service Acceptance: Ensure products meet service acceptance criteria and required standards; provide input into change control processes.
• Technology Vision: Possess knowledge of DHL Express architecture landscape and leverage relationships with channel partners and enterprise architecture groups to promote innovation and steer the technology stack for the product.
• Release & Risk Management: Oversee the product development lifecycle, identify potential risks, and develop mitigation strategies.
• Product Launch and Go-to-Market: Lead small to mid-sized products or projects, manage risks, plans, and stakeholders; track progress to ensure scope, quality, and resources stay on course.
• Quality Assurance Tracking and Analysis: Monitor key product metrics (e.g., user engagement, deployment footprint, user satisfaction) and use data-driven insights to drive improvements.

Stakeholders

• Development Team
• IT Leadership
• Business Stakeholders
• Suppliers/Vendors
• Cross-functional Teams
• Project Management Office (PMO)
• Compliance and Legal Teams
• Quality Assurance Team
• IT Senior Management Team, Process Groups, or other relevant Network, Regional, Country business & IT groups, ITS Express Solutions, External Channel Partners

Qualifications

• BS/BA degree majoring in software engineering or equivalent experience in a software development environment.
• 2-3 years of experience building technical products, ideally in a development or DevSecOps environment.
• Experience creating product roadmaps from conception to launch and leading design discussions.
• Exposure to IT portfolio management and IT service delivery is beneficial.
• Understanding of recognized knowledge bodies and domain knowledge relevant to the organization.
• Ability to apply knowledge effectively in unfamiliar situations and rapidly absorb new information; actively shares knowledge with others.

Additional Information

This position is open to be based in Singapore or Malaysia, Cyberjaya.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Aperia, 10 Kallang Avenue, Tower 2 11-10/18 339510 Singapore