Product Manager, Asia

AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading travel company in Singapore is seeking a travel product planner to manage market research, product planning, and enhance customer experience. The ideal candidate will be customer-oriented, bilingual in English and Mandarin, and have a passion for sales. Flexibility to work independently, including on weekends, is essential.

Qualifications

• Able to work independently and on weekends.
• Strong customer service skills and sales passion required.
• Knowledge in air-ticketing and tours is a plus.

Responsibilities

• Conduct competitive analysis and market research.
• Plan and design tour itineraries.
• Maintain tour package procedures and resolve customer issues.
• Conduct sales training for sales staff.

Skills

Customer-oriented

Enthusiastic

Sales passion

GDS knowledge

English communication

Mandarin communication

Tools

OB reservation system

Job description

Job description:

1) Competitive analysis and research of key market players and trends

2) Development of assigned destinations

3) Implementation and maintenance of tour package procedures, damage control, reporting on the performance of the destination, monitoring the growth rates and resolving customer issues.

4) Involve in sales promotion and provide destination training to the sales person so as to achieve quick result.

5) Responsible for product planning, designing and reviewing of tour itineraries

6) Strategic alliances with business partners, airlines, national trade organisations and others

Other requirements:

**Able to start work immediately, preferred

1) Able to work independently

2) Able to work on weekends including Sundays and Public Holidays.

3) Customer-oriented and enthusiastic with a strong passion for sales.

4) English & Mandarin to communicate with customers

5) GDS knowledge is preferred

6) Knowledge and experience in air-ticketing & tours is a plus

7) Knowledge of OB reservation system

8) Pleasant personality and good working attitude.

9) Singaporean and PR

Please provide the following information in your resume:

1. Reasons for leaving your last employment

2. Current and/or last drawn salary

3. Expected monthly salary

4. Availability