Product Manager, AI & Digital Solutions

OPH Health; Singapore; On-site; SGD 140,000 - 210,000; Full time

Job summary

OPH Health is seeking a Product Lead, AI & Digital Solutions to drive product strategy and go-to-market execution across software applications, platforms, clinical modules, and AI-enabled products. You will lead market expansion and build a high-performing team.

You will own the product roadmap and collaborate with engineering and hardware teams to align software and hardware roadmaps, while engaging healthcare providers to gather workflow insights and define user journeys.

Qualifications

• 3-6 years of relevant experience in product management, digital solutions, software platforms, healthtech, medtech, AI-enabled products, or related technology-driven industries.
• Proven ability to manage a product line or digital solution from planning through delivery.
• Strong skills in translating business needs, customer requirements, and market feedback into product priorities, user journeys, and implementation plans.

Responsibilities

• Develop and own the product roadmap across all OPH product lines, including software applications, platforms, clinical modules, and AI-enabled products
• Analyze market needs, customer segments, product gaps, and adoption barriers to define product-market fit across target markets
• Translate business goals and customer insights into clear product priorities, requirements, and phased plans
• Assess build-versus-buy-versus-integrate options for new capabilities and provide AI and healthtech trend recommendations to management
• Collaborate with engineering and hardware teams to align software and hardware roadmaps
• Engage healthcare providers, clinics, hospitals, distributors, partners, and internal stakeholders to gather clinical workflow and operational insights
• Map end-to-end clinical and operational workflows to identify opportunities for reducing administrative burden and improving diagnostic efficiency
• Convert customer discovery findings into product requirements, solution designs, and implementation plans
• Design software module configurations tailored to customer segments, ensuring compliance with workflow and billing needs
• Define user journeys from onboarding to daily clinical use; lead customer interviews, stakeholder mapping, user validation, and feedback reviews
• Lead and execute go-to-market strategies for all OPH product lines, starting with Singapore as the anchor market
• Define customer segmentation, pricing models, and channel strategies customized for each product and buyer persona
• Plan pilots, acquire lighthouse customers, and manage conversion to production deployment; establish reference sites validating product-market fit
• Identify and engage strategic and distribution partners and key opinion leaders to drive adoption and market entry
• Develop business cases, pricing assumptions, sales enablement materials, reference site content, and customer success stories
• Support management in building the commercial pipeline and provide product and market insights for revenue forecasting and target-setting
• Manage product-side regulatory deliverables including clinical validation documentation, SaMD submissions, and software compliance (ISO 13485, ISO 27001)
• Coordinate with internal and external parties to ensure product readiness across markets, covering regulatory pathways, data hosting, medical device classification, and implementation considerations
• Engage external consultants or partners for regulatory, certification, data security, or interoperability expertise
• Provide coordination across regulatory, certification, and implementation workstreams to drive market readiness
• Build and scale the product and commercial teams in line with business growth
• Expand OPH’s market reach from Singapore into Southeast Asia and other regions as opportunities develop
• Coordinate cross-functionally with product, engineering, regulatory, and marketing teams to align market needs with company priorities
• Represent OPH at industry events, conferences, customer meetings, and partner discussions
• Experience in healthcare, digital health, medical technology, hospital or clinic systems, clinical workflows, or healthcare software products
• Experience supporting regional product discussions or digital solution deployment across Southeast Asia or multiple markets
• Exposure to AI-related products, automation solutions, healthcare data platforms, or patient/user-facing digital solutions
• Experience in product commercialisation, go-to-market planning, pilot projects, customer implementation, or partner onboarding
• Experience preparing product presentations, business cases, user stories, product specifications, solution proposals, or sales enablement materials
• Ability to communicate in Mandarin, supporting coordination with Mandarin-speaking internal technical and engineering teams, as the role may require such interaction

Skills

Product management

Healthtech

AI-enabled products

Go-to-market

Stakeholder management

English communication

Education

Degree in Business, Information Systems, Computer Science, Biomedical Engineering, Healthcare Management, Product Management, or related fields

Job description

OPH Health is a digital primary healthcare technology company focusing on Integrated and Preventive Healthcare solutions. We collaborate with healthcare institutions, partners, and public-sector stakeholders across multiple markets to advance healthcare delivery.

Job Summary

As Product Lead, AI & Digital Solutions, you will drive OPH Health’s product strategy and go-to-market execution across software applications, platforms, clinical modules, AI-enabled products, and workflows. You will lead market expansion and build a high-performing team.

Responsibilities

• Develop and own the product roadmap across all OPH product lines, including software applications, platforms, clinical modules, and AI-enabled products
• Analyze market needs, customer segments, product gaps, and adoption barriers to define product-market fit across target markets
• Translate business goals and customer insights into clear product priorities, requirements, and phased plans
• Assess build-versus-buy-versus-integrate options for new capabilities and provide AI and healthtech trend recommendations to management
• Collaborate with engineering and hardware teams to align software and hardware roadmaps

Customer Discovery & Healthcare Workflow Design

• Engage healthcare providers, clinics, hospitals, distributors, partners, and internal stakeholders to gather clinical workflow and operational insights
• Map end-to-end clinical and operational workflows to identify opportunities for reducing administrative burden and improving diagnostic efficiency
• Convert customer discovery findings into product requirements, solution designs, and implementation plans
• Design software module configurations tailored to customer segments, ensuring compliance with workflow and billing needs
• Define user journeys from onboarding to daily clinical use; lead customer interviews, stakeholder mapping, user validation, and feedback reviews
• Lead and execute go-to-market strategies for all OPH product lines, starting with Singapore as the anchor market
• Define customer segmentation, pricing models, and channel strategies customized for each product and buyer persona
• Plan pilots, acquire lighthouse customers, and manage conversion to production deployment; establish reference sites validating product-market fit
• Identify and engage strategic and distribution partners and key opinion leaders to drive adoption and market entry
• Develop business cases, pricing assumptions, sales enablement materials, reference site content, and customer success stories
• Support management in building the commercial pipeline and provide product and market insights for revenue forecasting and target-setting

Regulatory & Implementation Coordination

• Manage product-side regulatory deliverables including clinical validation documentation, SaMD submissions, and software compliance (ISO 13485, ISO 27001)
• Coordinate with internal and external parties to ensure product readiness across markets, covering regulatory pathways, data hosting, medical device classification, and implementation considerations
• Engage external consultants or partners for regulatory, certification, data security, or interoperability expertise
• Provide coordination across regulatory, certification, and implementation workstreams to drive market readiness

Team Building & Market Expansion

• Build and scale the product and commercial teams in line with business growth
• Expand OPH’s market reach from Singapore into Southeast Asia and other regions as opportunities develop
• Coordinate cross-functionally with product, engineering, regulatory, and marketing teams to align market needs with company priorities
• Represent OPH at industry events, conferences, customer meetings, and partner discussions

Required competencies and certifications

• Degree in Business, Information Systems, Computer Science, Biomedical Engineering, Healthcare Management, Product Management, or related fields
• Minimum 3-6 years of relevant experience in product management, digital solutions, software platforms, healthtech, medtech, AI-enabled products, or related technology-driven industries
• Proven ability to manage a product line or digital solution from planning through delivery
• Strong skills in translating business needs, customer requirements, and market feedback into product priorities, user journeys, and implementation plans
• Experience collaborating with cross-functional teams including management, engineering, technical teams, sales, operations, partners, and vendors
• Ability to engage customers, partners, and regional stakeholders to understand workflow needs, business challenges, and market requirements
• Solid understanding of digital solution delivery including software applications, platforms, integrations, and user workflows
• Demonstrated ownership and execution skills to manage timelines, follow-ups, product priorities, and implementation progress
• Strong communication and stakeholder management skills with proficiency in written and spoken English
• Comfortable working in a growing company environment requiring both strategic thinking and hands-on execution
• Willingness to travel regionally as needed for customer meetings, partner discussions, product implementation, or business activities

Preferred competencies and qualifications

• Experience in healthcare, digital health, medical technology, hospital or clinic systems, clinical workflows, or healthcare software products
• Experience supporting regional product discussions or digital solution deployment across Southeast Asia or multiple markets
• Exposure to AI-related products, automation solutions, healthcare data platforms, or patient/user-facing digital solutions
• Experience in product commercialisation, go-to-market planning, pilot projects, customer implementation, or partner onboarding
• Experience preparing product presentations, business cases, user stories, product specifications, solution proposals, or sales enablement materials
• Ability to communicate in Mandarin, supporting coordination with Mandarin-speaking internal technical and engineering teams, as the role may require such interaction