Product Manager

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD is seeking an experienced Product Manager to lead development and execution of product strategy. The role involves managing end-to-end product delivery, collaborating with cross-functional teams, and driving growth through customer-centric solutions.

The ideal candidate has a track record from conception to launch, strong stakeholder engagement, and the ability to translate business needs into actionable requirements with a focus on user experience and operational

Qualifications

• Experience in product management drives business outcomes and efficiencies.
• Ability to translate business needs into clear product requirements and roadmaps.
• Strong stakeholder management and ability to lead cross-functional teams.

Responsibilities

• Drive end-to-end product delivery from discovery to launch and improvement.
• Engage stakeholders and users to gather requirements and define problem statements.
• Develop strategies and roadmaps, prioritise initiatives, manage backlogs, align with priorities.
• Lead cross-functional collaboration with Engineering, Operations, Compliance, vendors, and stakeholders.
• Facilitate Scrum ceremonies and manage Agile delivery, dependencies, and milestones.
• Oversee UAT and product releases ensuring quality, security, and regulatory compliance.
• Drive adoption and growth through customer-centric improvements and onboarding optimization.
• Monitor KPIs and feedback to inform decisions and improvements.
• Manage programme operations and governance including risks, budgets, and communications.
• Improve processes by standardising docs and automating repetitive tasks.
• Support change management and user enablement with training and docs.
• Contribute to other PMO priorities and cross-functional activities.

Skills

Stakeholder management

Agile delivery

Product management

Cross-functional collaboration

Data-informed decisions

User experience focus

Education

Business/Finance/CS/IS degree

CSM certification (optional)

Job description

We are looking for an experienced and innovative Product Manager to lead the development and execution of our product strategy. The ideal candidate will have a strong track record in managing products from conception to launch, collaborating with cross-functional teams, and driving business growth through customer-centric solutions.

Key Responsibilities: REQUIRED

• Drive end-to-end product delivery from product discovery and requirements gathering through development, testing, launch, and continuous improvement to achieve business objectives and deliver customer value.
• Engage stakeholders and users to understand business needs, identify pain points, gather requirements, and translate them into clear problem statements and actionable product requirements.
• Develop product strategies and roadmaps by identifying opportunities, prioritising initiatives, managing backlogs, and aligning delivery plans with business priorities.
• Lead cross-functional collaboration with Engineering, Operations, Compliance, vendors, and other stakeholders to deliver products and programmes.
• Manage Agile product development by facilitating Scrum ceremonies, coordinating development activities, managing dependencies, and ensuring timely delivery of product milestones.
• Oversee user acceptance testing (UAT) and product releases, ensuring solutions meet business requirements, quality standards, security expectations, and regulatory obligations.
• Drive product adoption and growth through customer-centric improvements, onboarding optimisation, and initiatives that improve user experience, acquisition, and operational efficiency.
• Monitor product performance and programme outcomes using relevant KPIs, reporting, and stakeholder feedback to identify improvement opportunities and support data-informed decisions.
• Manage programme operations and governance, including risks, budgets, vendors, dependencies, documentation, and stakeholder communications across multiple initiatives.
• Improve operational processes and workflows by standardising documentation, streamlining manual activities, and implementing scalable solutions that improve productivity and consistency.
• Support change management and user enablement through training programmes, processing documentation, and stakeholder engagement to facilitate implementation and adoption.
• Support other PMO priorities and assignments as reasonably required by the reporting officer, including emerging initiatives and cross-functional activities, in alignment with evolving programme priorities and organisational needs.

Requirements & Qualifications

Education:

Degree in Business, Finance, Computer Science, Information Systems, or a related discipline is preferred.

Relevant professional certifications, such as Certified ScrumMaster (CSM), are an advantage.

Experience:

• Experience in product management, product operations, programme management, or digital project delivery, with a track record of delivering measurable business and operational outcomes.
• Experience managing the product lifecycle, including product discovery, requirements gathering, backlog prioritisation, Agile delivery, UAT, production releases, and post-launch improvements.
• Experience working with Engineering, Operations, and business teams to deliver customer-centric digital products and process improvements.

B. Technical & Professional Competencies

• Strong programme coordination and execution skills, including risk management, budget tracking, vendor coordination, dependency management, and milestone tracking.
• Ability to identify operational inefficiencies, redesign workflows, and implement process improvements that reduce manual effort and improve service delivery.
• Experience tracking KPIs, analysing performance and feedback, and using insights to guide prioritisation and continuous improvement.
• Demonstrated ability to translate business needs and user feedback into product requirements, actionable initiatives, and practical solutions.

C. Soft Skills &Communication Attributes

• Strong stakeholder management and communication skills, with the ability to facilitate workshops, align cross-functional teams, and manage senior stakeholders across business and technology functions.
• Strong written and verbal communication skills, with the ability to prepare documentation, facilitate discussions, and communicate complex requirements clearly.
• Ability to work independently in a fast-paced environment, manage competing priorities, and deliver outcomes within tight timelines.