Product Manager

Bank of China Limited Singapore Branch; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

A leading company in financial services is seeking a Product Manager for their Cash Management division. This role involves liaising with corporate banking clients, delivering innovative cash management solutions, and managing product roadmaps. The ideal candidate will have strong analytical skills, project management experience, and fluency in both English and Chinese to communicate effectively with diverse stakeholders.

Qualifications

• At least 3 years experience in Cash management or Channels management in financial institutions.
• Relevant experience in Cash Management sales or Implementation.
• Ability to multi-task with a positive, resourceful attitude.

Responsibilities

• Liaise with Corporate Banking on client requirements to deliver Cash Management products.
• Lead responses to client RFPs, coordinating with stakeholders.
• Maintain and update product roadmap and work on product implementations.

Skills

Analytical skills

Project management skills

Interpersonal skills

Communication skills

Presentation skills

Bilingual in English and Chinese

Education

Recognized University Degree or professional qualifications

Tools

Knowledge in IT, APIs, payment integrations

Job description

Product Manager (Cash Management)

Responsibilities:

• Liaise with Corporate Banking teams on large or complex client requirements to deliver Cash Management products through providing timely advisory, solutioning and implementation.

• Participate in sales pitches, presentation deck preparation and building active pipeline of deals to grow Cash Management revenue and product adoption.

• Implementation of complex cash mandates, participate in UAT, resolve post implementation client queries, and ensure client’s expectations are met.

• Lead end-to-end process for delivering successful responses to client’s RFPs, including coordination with various stakeholders.

• Assist in competitor analysis, developing marketing campaigns and promotional activities to drive adoption and usage of Cash Management products.

• Liaise with China Head Office and manage the end-to-end development and roll out of new or enhanced cash management product capabilities.

• Maintain and update product roadmap, with inputs from Head Office, delivery, project teams, and IT.

• Work with various internal functional teams such as Corporate Banking, IT, Legal & Compliance and Operation to effectively plan and execute product development and implementation.

• Attend to day-to-day product related matters such as reporting, training, legal documentation, client service support, product review, risk assessments, operational issues and audit, etc.

• Review and execute key internal policies and operating procedures for cash management products.

• Identify and streamline implementation processes to improve operational efficiency and customer experience.

• Identify opportunities for new innovative solutions through clear understanding of competitive landscape, emerging technological trends and needs of customers.

Requirements:

• A recognized University Degree or professional qualifications.

• At least 3 years experience in Cash management or Channels management in financial institutions.

• Relevant experience in Cash Management sales or Implementation.

• Possess strong analytical skills and project management skills.

• Effectively bilingual in English and Chinese so as to communicate effectively with our China counterpart and Chinese-speaking customers.

• Excellent interpersonal, communication and presentation skills to manage various stakeholders.

• Knowledge in IT, APIs, payment integrations, banking file formats and standards such as ISO20022 will be a plus.

• Positive attitude, resourceful, independent individual with the ability to multi-task.

• Strong sense of responsibility/ ownership and effective in execution.