Product Expert & Technical Application Lead for SEA

BARRY CALLEBAUT CHOCOLATE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An international chocolate company in Singapore is seeking a Product Expert & Technical Application Lead. This role involves leading product development, providing technical solutions, and engaging with customers across Southeast Asia. The ideal candidate has a degree in Food Technology or a related field, with at least 2 years of experience in product development within the food industry. Skills in project management, stakeholder engagement, and proficiency in Microsoft Office, Salesforce, and SAP are essential.

Qualifications

• Minimum 2 years’ experience in product development or applications in the food industry.
• Fluent in Business English; local SEA languages are an advantage.
• Good knowledge of chocolate and related applications is a plus.

Responsibilities

• Lead new product development from customer brief to commercial delivery.
• Provide technical support and organize product training.
• Coordinate customer engagement activities in SEA, South Korea, and Indonesia.

Skills

Product development

Technical application

Project management

Presentation skills

Problem solving

Education

Bachelor Degree in Food Technology, Food Science, or Chemistry

Tools

MS Office

Salesforce

SAP

Job description

About the Role

• This Product Expert & Technical Application Lead for SEA role executes the activities within Product Expert function which is to provide technical solution. Then, consolidates and shares in-depth knowledge within CI&TS community.

• Coordinate and support factory team on the commercialization and technical related topics link to their projects.

• Be the technical lead to customers or commercial team; coordinate in customer engagement activities. Closer to the customer or market for faster response rate to drive business growth.

• Coordinate and liaise with sourcing and suppliers on new raw and packaging materials for ensuring supply as well as cost optimization initiatives.
  

Key Responsibilities Include

• Lead the end-to-end new product development process, from getting the technical brief directly from customers/commercial, drive the lab sample development up to scale up industrial trial with CSD team for commercial delivery.

• He/she also involves in the application study and prototypes development, coordinating with internal stakeholders (commercial/marketing/customer PD) on the concepts making for customer engagement activities such as Inspiration Day

• Recommend the right product that fit customer’s end application.

• Provide technical support and organize product training to internal stakeholders and customers.

• SEA, KR, ID - Chocolate FM, GM, Cocoa

• Regional trials and sample coordination

• Cross country support for production plant - SG01

• Drive and coordinate on cross country customer engagement activities
  

About You

• Min. Bachelor Degree in Food Technology, Food Science, Chemistry or other equivalent background

• Min 2 years’ experience in product development / product applications / process in the food industry.

• Fluent Business English, SEA local languages such as Mandarin, Thai and etc are an added advantage

• About 10 - 20% travel is required for customer meetings, in the region of SEA, Indonesia, South Korea.

• Good knowledge of compound and chocolate and related application such as confectionery, ice cream, bakery are an added advantage

• Experience in Project Management and Stakeholder Management

• Good presentation skills

• Good knowledge of working tools (MS Office, Salesforce, SAP)

• Able to guide and mentoring junior and/or application technician.

• Problem solving mindset

• Experience in Sales or client interaction