Product Executive

MIMS Pte Ltd; Singapore; On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a dynamic product manager to enhance user services in the healthcare sector. This role involves planning new service ideas, analyzing industry trends, and leveraging user insights to drive service enhancements. The ideal candidate will have a strong background in product management and digital marketing tools, particularly within the healthcare information market. Join a forward-thinking team committed to improving user engagement and service effectiveness, where your contributions will directly impact the development of user-centric strategies. If you're passionate about healthcare and technology, this is the opportunity for you!

Qualifications

• 3-5 years in product management or user service planning.
• Familiarity with healthcare information platforms.

Responsibilities

• Plan new service ideas to enhance MIMS user service.
• Analyze industry trends to drive service enhancements.

Skills

Product Management

User Service Planning

Digital Marketing Tools

Healthcare Information Knowledge

Education

Degree in Business

Degree in Marketing

Degree in Computer Science

Tools

SEO

Google Tag Manager (GTM)

Google Analytics (GA)

UX Tools

Access Heatmap Tool

Recommendation Tool

Customer Data Platform (CDP)

Job description

Job Responsibilities:

• Plan and propose new service ideas or enhancements to improve the MIMS user service.
• Assess and prioritize multiple ideas using frameworks like RICE, considering impact, reach, confidence, and effort.
• Analyze industry trends, competitor activities, and best practices to provide actionable insights that drive the development and enhancement of MIMS’ user service strategies.
• Continuously monitor and assess competitors’ user services, features, and engagement strategies within the healthcare information market to identify opportunities for improvement
• Contribute to the planning and design of new user services, features, and support tools by leveraging research insights and understanding of user needs.
• Evaluate the quantitative results of each service enhancement to validate the effectiveness and impact of the service enhancements.

Skills & Qualifications:

• Education: Degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).
• Experience: 3-5 years in product management, user service planning, or similar roles in healthcare, technology, or user support environments.
• Industry Knowledge: Familiarity with healthcare information platforms and user-centric service practices.
• Digital marketing tool experience, e.g. SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.
• Experience in internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service)