Product & Design Intern

PatSnap; Singapore; On-site; SGD 20,000 - 31,000; Part time

Job summary

Patsnap in Singapore is seeking a curious, user-focused contributor who works at the intersection of customers, technology and business. You may be exploring a future career in product management or design and will engage with customers to uncover opportunities.

You will prototype with real users, run pilot releases, and help design evaluation cases and metrics for our AI-powered search and agentic products. Collaboration and clear English communication are essential.

Qualifications

• Interviews customers to gather feedback and latent needs.
• Develop and test prototypes with real users and manage pilots.
• Design evaluation cases to measure search/agentic products.
• Improve internal processes for product discovery and delivery.
• Experience using AI tools for knowledge work.
• Prototyping skills in Figma/Codex/Claude Design.
• Strong curiosity about user behaviour and product delight.
• Apply critical/systems thinking to open-ended problems.
• Strong written and spoken English communication.

Responsibilities

• Interview customers and synthesize feedback, insights and latent needs.
• Develop and test functional prototypes with actual users, manage pilot/beta releases.
• Help design evaluation cases and metrics for our search and agentic products.
• Improve internal systems and processes used for facilitating product discovery and delivery.
• Experience and good judgment in using AI tools for knowledge work.
• Prototyping skills in any tool (Figma, Codex, Claude Design).
• Curiosity about user behaviour and a desire to build products that delight customers.
• Demonstrated ability in applying critical and systems thinking to open-ended problems.
• Good communication and collaborative skills in English (both written and spoken).

Skills

Customer interviews

Prototype development

User testing

Metrics design

Systems thinking

English communication

Collaboration

Tools

Figma

Codex

Claude Design

AI tools

Job description

About Patsnap

Founded in Singapore, Patsnap is a global innovation intelligence company serving more than 18,000 organisations worldwide. We combine patent, scientific, chemical, materials, and life sciences data with domain-specific AI products to help R&D and IP teams make better decisions across the innovation lifecycle.

About the role

We are looking for an individual who is interested to work at the intersection of customers, technology and business. You might be considering a future career in product management or design.

Successful candidates will work in fast iterative loops to prototype and test solutions to opportunities discovered during customer interviews and product analytics. A minimum of 3 months commitment will be required.

What you'll be doing

• Interview customers and synthesize customer interviews for feedback, insights and latent needs.

• Develop and test functional prototypes with actual users, manage pilot/beta releases.

• Help design evaluation cases and metrics for our search and agentic products.

• Improve internal systems and processes used for facilitating product discovery and delivery.

• Experience and good judgment in using AI tools for knowledge work.

• Prototyping skills in any tool (Figma, Codex, Claude Design), gained through self-study, internships, or personal projects.

• Curiosity about user behaviour and a desire to build products that delight customers.

• Demonstrated ability in applying critical and systems thinking to open-ended problems.

• Good communication and collaborative skills in English (both written and spoken).

Nice to have

• Experience working in a team that develops software products.

• Familiarity with research and product development of science-based products.

• A portfolio of products you have helped build.