Process Support Engineer (New College Graduate)

Applied Materials, Inc.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Applied Materials, Inc. in Singapore is seeking a Process Support Engineer to guide products from concept to qualification.

You will provide high-visibility customer support through on-site installations, system diagnoses, and service of complex systems and equipment. You will work with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs).

Qualifications

• Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field.
• Strong interpersonal and communication skills to explain information and build consensus among stakeholders.
• Experience with hypothesis experiments and design of experiments (DOE) is advantageous.

Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and service of complex equipment.
• Collaborate with customers to develop leading-edge processes used to manufacture advanced semiconductor chips.
• Create hypothesis experiments and DOEs; analyze data and compile high-level reports.
• Troubleshoot complex problems and perform root cause analyses to resolve issues.
• Communicate with internal stakeholders and customers to build relationships and trust.

Skills

Strong communication

Interpersonal skills

Education

Bachelor’s degree in chemistry/ physics/ materials engineering/ electrical engineering/ optoelectronics or related field

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location: Singapore,SGP You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as:

• Chemical Vapor Deposition
• Atomic Layer Deposition
• Plasma Reactive Ion Etch
• Physical Vapor Deposition
• Anneal and Implant

Role Responsibilities

• Follow procedures learned in your training to provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments
• Troubleshoot a variety of complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust

Requirements

• Bachelor’s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
• Past internship experiences in semiconductor/ electronics/ manufacturing industry is an added advantage but not compulsory
• Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
• Must be able to work closely with customers at customer site/ cleanroom daily

Work Location: You will be based at customer's site daily (North)

Additional Information

• Time Type: Full time
• Employee Type: Assignee / Regular
• Travel: Yes, 20% of the Time
• Relocation Eligible: No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.