Process Support Engineer (Entry-level)

Applied Materials South East Asia Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading company in the semiconductor industry is seeking a technical support specialist. This role focuses on optimizing equipment performance and providing on-site support while ensuring customer satisfaction. Candidates with a degree in engineering and a proactive attitude will excel in this position, potentially gaining valuable experience in the semiconductor process sector.

Qualifications

• Degree in Engineering (PhD/Master/Bachelor) is required.
• Experience in semiconductor processes is a plus.
• Good verbal and written communication skills are essential.

Responsibilities

• Serve as a liaison between customer and business unit for projects.
• Optimize tool performance to meet integration requirements.
• Provide on-site support for equipment installation and service.

Skills

Communication

Problem Solving

Proactivity

Education

PhD in Engineering

Master in Engineering

Bachelor in Engineering

Job description

Key Responsibilities

• Serves as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.

• Works closely with customer to optimize tool performance to meet customer process and integration requirements.

• Provides customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.

Requirements

• PhD/ Master/ Bachelor in Engineering studies

• Resourceful, proactive and willing to learn mindset

• Good verbal and written communication skills to interact with customers and colleagues

• Past research or internship experiences in semiconductor process will be an added advantage

Work Location

• North or East (Will be based at customer's location)