Process Improvement Officer (Govt)

BGC Group Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in Singapore seeks an operations support professional for a 6-month contract. The role involves developing knowledge management systems, coordinating training, and ensuring accurate data management. Ideal candidates will hold a diploma and possess solid MS Excel skills.

Qualifications

• Minimally 6 months of experience in operations support and process improvement & in data management.

Responsibilities

• Assist in developing and maintaining knowledge management and case tracking systems.
• Support documentation and process improvements.
• Coordinate training programs and liaise with trainers.

Skills

MS Excel

Education

Diploma

Job description

Highlights:

• Contract Duration: 6 months contract

• Salary range: $2580 per month

• Nearest MRT: Somerset

• Working hours: Monday – Friday; 8:30am – 6:00pm

Requirements:

• Diploma holders

• Minimally 6 months of experience in operations support and process improvement & in data management

• Solid MS Excel experience.

Description:

• Assist in developing and maintaining knowledge management and case tracking systems.

• Support documentation, process improvements, and creation of training materials for investigations.

• Coordinate training programs and liaise with trainers and stakeholders.

• Conduct research on innovative tools (e.g., AI, video analytics) and regulatory practices.

• Ensure accurate data management and support system enhancements for investigations.

• Other duties as assigned.

Interested applicants, please apply via the job portal or forward your CV to [e-mail]

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Giovanna Widjaja
Outsourcing Team
Reg No: R22108890
BGC Group Pte Ltd
EA Licence number: 05C3053