Private Banking Associate & Back-Up Relationship Manager

BDO UNIBANK, INC. (Singapore Branch); Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

BDO UNIBANK, INC. (Singapore Branch) is seeking an Associate Relationship Manager to support Relationship Managers in serving Private Banking clients.

You will deliver timely sales, customer service, and administrative support in line with bank policies and compliance standards, and act as back-up RM when needed. You will engage clients through proactive service, assist with documentation and reporting, ensure accuracy of transactions, and help maintain risk controls while supporting

Responsibilities

• Serve Private Banking clients by addressing their financial needs with accuracy and timeliness
• Build strong customer relationships and loyalty through personalized service delivery
• Follow up proactively with clients to ensure positive customer contact experiences
• Support cross-selling and referral initiatives to contribute to sales growth
• Make daily relationship calls to engage clients on personal milestones
• Respond promptly to customer and branch queries to maintain service quality
• Act as back-up Relationship Manager to ensure seamless client service continuity during RM absence

Job description

BDO UNIBANK, INC. (Singapore Branch) is seeking an Associate Relationship Manager to support Relationship Managers in serving Private Banking clients.

You will deliver timely sales, customer service, and administrative support in line with bank policies and compliance standards, and act as back-up RM when needed. You will engage clients through proactive service, assist with documentation and reporting, ensure accuracy of transactions, and help maintain risk controls while supporting