Principal Technology Architect

LUMEN TECHNOLOGIES SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

A leading technology firm is seeking a Principal Technology Architect (Security) to design and implement cybersecurity solutions. This role involves engaging with customers and delivering tailored security architectures that address complex business needs. Ideal candidates will have significant experience in security technologies and a proven ability to manage relationships while driving impactful security initiatives.

Qualifications

• 6+ years of experience in cybersecurity, focusing on SOC/MSS/MDR services.
• Strong understanding of security frameworks like NIST and ISO 27001.
• Hands-on experience with cloud security platforms (AWS, Azure, GCP).

Responsibilities

• Lead consultative engagements to understand customer security needs.
• Design and propose advanced security services and solutions.
• Provide technical guidance and assess vulnerabilities.

Skills

Communication

Analytical skills

Problem-solving

Job description

Purpose of Position:

The Principal Technology Architect (Security) provides Top in Class Solution Architecture support for cybersecurity solutions and services. They are the customer’s trusted advisor whom will be responsible for architecting and designing solution that will deliver the outcomes and achieves the customer’s business needs and objectives.

The Principal Technology Architect (Security) is responsible to provide consultative technical expertise throughout the sales cycle which includes the preparation and presentation of designs, bids, and proposals.

Position Summary:

Pre-sales Engagement:

• Lead consultative engagements with prospective and existing customers to understand their security needs and challenges.
• Design and propose Lumen’s Advanced MDR or other security services from our portfolio, incorporating threat intelligence, vulnerability management, incident response, and other relevant security services.
• Develop and deliver persuasive and compelling presentations, proposals, and solution documentation that clearly articulate the value proposition of our services, in a professional and engaging manner.
• Collaborate with sales teams to qualify opportunities and drive successful outcomes.
• Effectively communicate Lumen's technical capabilities to customers, aligning their expectations with our offerings and roadmaps.
• Develop strong relationships with customers and internal sales teams to drive opportunities to closure and exceed sales targets.

Solution Design:

• Translate customer requirements into detailed technical designs for Advanced MDR deployments, considering factors such as network architecture, technology stack, compliance requirements, and industry best practices.
• Define integration points with existing customer security infrastructure and tools.
• Contribute to the development and enhancement of our service offerings by providing feedback of market or industry trends to our Product team, as continuous improvement.
• Stay abreast of emerging security threats and technologies to ensure solutions remain relevant and effective.
• Develop comprehensive security solutions by integrating Lumen's diverse offerings (network, cloud, etc.) to address customer needs end-to-end.
• Provide post-sales technical support, including documentation and diagrams, to ensure smooth implementation and customer satisfaction.

Technical Expertise:

• Provide technical guidance and support to customers throughout the sales and onboarding process.
• Participate in security assessments and workshops to identify vulnerabilities and recommend mitigation strategies.
• Contribute to the development of knowledge base articles, white papers, and other technical documentation.
• Field technical questions from prospects and customers.
• Collaborate with Product Management and Marketing to provide technical expertise and translate customer feedback into product enhancements.

Minimum Requirements

• Complete understanding of the sales process.
• Good face-face customer interaction skills.
• Excellent interpersonal, and communication skills (oral, written and presentation)
• Excellent organizational skills - able to work on multiple opportunities for multiple Clients simultaneously.
• Experience performing needs assessments, and making recommendations based on the discovered need
• Establishing and maintaining key relationships at senior levels within customer organizations to develop & close deals
• Generate and share insights from customer engagement sessions to distil customer business needs, strategize on potential opportunities/offerings and collaborate with Product teams to develop compelling and repeatable client propositions
• Formulating, implementing and managing strategic engagement plans for each opportunity including deal structuring ideas and proposal storylines/pitches for sharing across internal stakeholders
• Negotiating major complex deals, in particular providing the technical support in developing a fit-for-purpose solution based on repeatable modules that can be delivered within commercial construct
• Coordinating and working in a complex matrix environment to establish balance of solution and commercial outcome both internally and with customers
• Being accountable for deal Business Cases for internal approvals
• Ability to document solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability
• Ability and willingness to share knowledge and expertise among various organizations within the company
• Ability and willingness to take the initiative to facilitate teamwork within the various organizations of the company to serve the customer
• Ability to work in a team environment and demonstrate strong problem solving skills
• Capability to schedule time with flexibility to handle varying workload, and still meet tight deadlines

Experience:

• 6+ years of experience in cybersecurity, with a focus on SOC/MSS/MDR services design and implementation.

Domain Knowledge:

• Strong understanding of security principles, frameworks, and best practices (e.g., NIST, ISO 27001).
• In-depth knowledge of security technologies, including SIEM, EDR, firewalls, intrusion detection/prevention systems, and vulnerability scanners.
• Hands-on experience with cloud security platforms (e.g., AWS, Azure, GCP).
• Familiarity with OT security concepts and technologies.

Skills:

• Excellent communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Bonus Points:

• Relevant industry certifications (e.g., CISSP, CISM, GIAC).
• Experience with scripting or programming languages.
• Knowledge of threat hunting methodologies and techniques.