Principal Specialist, Global People Services (HR)

Micron; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Micron Technology, Inc. is seeking a Senior Specialist for the PROX team within GPSS in Singapore. This hands-on role strengthens technical execution, delivering automation-enabled HR processes and AI-ready solutions across Workday, ServiceNow HRSD, and Power Platform.

You will bridge HR process expertise with IT and platform teams, delivering measurable business value. The role focuses on workflow design, data readiness, UAT, and deployment support, collaborating with cross-functional partners

Qualifications

• Bachelor’s degree in HR, Business, Operations, Technology, Analytics, Information Systems, or related discipline.
• Typically over 15 years of global or regional experience supporting HR services, transformation, or technology-enabled process improvement.
• Strong knowledge of hire-to-retire processes and practical experience with enterprise platforms.

Responsibilities

• Convert GPSS challenges into automation-ready workflows and design end-to-end processes across platforms.
• Create AI-ready process guides, including intents, decision logic, and test scenarios.
• Provide technical-functional delivery support across recruit-to-retire processes to improve requirements clarity, pilot readiness, and benefits realization.
• Specify data readiness and workflow requirements, including data rules, triggers, and handoffs for reliable operations.
• Develop UAT scripts, defect logs, and deployment checklists; support go-live and stabilization.
• Lead project teams and manage stakeholders to enable GPSS priorities and ensure compliance.

Skills

Automation design

Power Automate

UiPath

Copilot Studio

Power BI

Workday

ServiceNow HRSD

SQL

Data analysis

Power Platform

API integration

Education

Bachelor’s degree in HR/Business/IT/Analytics

Tools

Power Automate

UiPath

Copilot Studio

Power BI

ServiceNow

Workday

Dataverse

SQL

Job description

Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing. Our vision is to Accelerate intelligence to enrich life for all. Micron Technology is a global leader in memory and storage solutions, transforming information into intelligence so the world can learn, communicate, and advance faster.

The PROX team within Global People Services & Solutions (GPSS) is a centralized, digital‑first capability that advances innovation across People Operations. Its focus is AI, productivity, and employee experience, enabled by clean, accurate, and structured data. The Senior Specialist is a hands‑on individual contributor who strengthens the technical execution of GPSS 3.0. Working with the Director, PROX Lead and Principal Specialist, the role brings deep technical‑functional expertise in workflow design, automation readiness, testing, and solution enablement. The role connects HR process expertise, project delivery, and technical solutioning. It converts business pain points and redesigned processes into clear, build‑ready packages for IT, Workforce AI, ServiceNow, Workday, Power Platform, UiPath, data, and other platform teams. The role helps move the highest‑priority PROX and GPSS automation initiatives from concept to adoption, with clear scope, controls, ownership, testing, deployment readiness, and measurable business value.

Key Responsibilities

• Technical‑Functional Automation Design Convert GPSS challenges into simplified, automation‑ready workflows, requirements, rules, triggers, controls, and exceptions. Recommend process simplification, ServiceNow, Workday, Power Automate, UiPath, Copilot Studio, Power BI, or a hybrid approach. Design end‑to‑end workflows i.e. define how tasks, data, approvals, notifications, and system handoffs operate across platforms. Validate feasibility by confirming integration, security, delivery, and support needs with relevant teams.
• AI‑Ready Process and Solutioning Create AI‑ready process guides to define intents, utterances, decision logic, data, knowledge, escalation rules, human review points, controls, and test scenarios. Prepare build‑ready handoffs including converting process maps and SOPs into user stories, acceptance criteria, business rules, test cases, and solution packs. Set AI guardrails to address privacy, policy interpretation, payroll risk, audit exposure, sensitive data, and high‑impact exceptions. Standardise reusable assets such as maintaining AI‑ready knowledge, templates, integration checklists, UAT packs, benefit trackers, and readiness reviews.
• Delivery Excellence Provide technical functional support across priority recruit‑to‑retire processes, from recruitment and onboarding to staff movements and offboarding. Improve requirements clarity, pilot readiness, UAT, and benefit realization for Wave1 initiatives. Identify technical complexity, data gaps, compliance needs, system dependencies, and integration risks early. Track decisions, dependencies, blockers, ownership, testing, sustainment, and benefits through delivery.
• Workflow, Data Readiness Specify data fields, source systems, owners, validation rules, triggers, handoffs, reporting needs, and exceptions. Design event‑driven flows e.g. Map workflows triggered by hire, status, approval, location, leave, movement, termination, or document events. Identify API, file, RPA, orchestration, access, and vendor portal dependencies. Define standards for reliability, data accuracy, auditability, exception handling, reporting, and operational handover.
• Technical UAT, Pilot and Deployment Support Develop UAT scripts, edge cases, test data, defect logs, readiness checklists, and hyper‑care trackers. Confirm performance against requirements, SLAs, data standards, controls, and employee experience objectives. Coordinate pilot input and translate it into fixes, enhancements, or process changes. Support go‑live and sustainment by enabling stabilisation, operational handover, support ownership, success tracking, and post‑implementation improvement.
• Stakeholder Partnership and Technical Facilitation Lead project teams and manage PO, GPSS, IT, platform, vendor, data, and compliance stakeholders, positioning PROX as the enablement bridge for GPSS priorities. Lead discovery and design sessions, document outcomes, and streamline blockers early. Prepare concise recommendations, decision papers, and readiness updates for leadership. Coach team members on automation documentation, AI‑ready design, UAT, handoff quality, and follow‑through.

Skills and Experience

Bachelor’s degree in Human Resources, Business, Operations, Technology, Analytics, Information Systems, or related discipline. Typically over 15 years of global or regional experience supporting HR services, transformation, or technology‑enabled process improvement across multiple countries, sites, or stakeholder groups, with proven stakeholder management skills and experience leading project teams or cross‑functional initiatives through hands‑on solution delivery. Strong knowledge of hire‑to‑retire processes and practical experience with Workday, ServiceNow HRSD, M365, SharePoint, Teams, or comparable enterprise platforms. Hands‑on ability to design, configure, test, and support Power Automate cloud and desktop flows, UiPath RPA, forms, approvals, triggers, exception handling, and process or task mining. Ability to design Copilot Studio, UiPath, or similar agents by defining goals, instructions, prompts, knowledge sources, tools, actions, orchestration, context, escalation paths, and human approval points. Experience grounding and evaluating agent responses, testing edge cases, managing permissions and sensitive data, and applying responsible AI, audit, monitoring, and deterministic controls for high‑risk actions. Working knowledge of APIs, connectors, webhooks, service accounts, authentication, Dataverse, structured lists, source‑to‑target mapping, validation rules, and audit trails. Proven ability to produce workflow designs, user stories, acceptance criteria, technical‑functional specifications, UAT packs, defect logs, deployment checklists, and support handoffs. Ability to use Power BI, SQL, or equivalent tools to assess process performance, automation value, adoption, defects, and benefits. Strong facilitation skills across HR, IT, AI, automation, data, security, compliance, and vendor teams. Able to lead and manage concurrent initiatives, resolve ambiguity, and handle confidential employee data with sound judgment.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high‑performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact [e-mail] Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.