Principal/Senior VIP Product Manager, Onshore Markets

OKX; Singapore; Vor Ort; SGD 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

Competitive total compensation package

Team building programs

Wellness and meal allowances

Healthcare for employees and dependats

Zusammenfassung

OKX is seeking an experienced VIP Product Manager to craft a compelling proposition for high-net-worth clients across regulated markets. You will own the VIP product strategy and roadmaps, uniting Trading, Earn, Assets products, benefits, and personalized experiences.

You'll partner with VIP Relationship Managers and various teams to translate client insights into market-ready offerings, measure impact on client experience and assets under management, and drive acquisition, engagement, and

Qualifikationen

• Bachelor's degree or equivalent experience.
• 10+ years in product management or strategy.
• Strong crypto and Web3 knowledge, especially exchange products (Trading, Earn).
• Experience building products for high-net-worth clients at crypto exchanges, brokerages, or financial institutions is preferred.
• Sound commercial judgment and cross-team delivery.
• Ability to use data to make decisions and measure outcomes.
• Fluency in English; other languages a plus.

Aufgaben

• Define VIP product strategy, roadmap, and value proposition with clear benefits.
• Develop VIP offerings and benefit programs across exchange products and services.
• Collaborate with VIP Relationship Managers to understand client needs and improve tools.
• Design customer lifecycle journeys, campaigns, and CRM capabilities for acquisition and retention.
• Work with Design, Engineering, Operations, Risk, and other product teams to deliver compliant solutions.
• Use client feedback and market data to prioritize improvements and measure adoption and AUM.
• Monitor competitor offerings and regional market developments to tailor VIP propositions.

Kenntnisse

10+ years in product management

Crypto & Web3 knowledge

VIP product experience

Commercial judgment

Data-driven

English fluency

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

OKX is looking for an experienced VIP Product Manager to build a compelling product proposition for high-net-worth clients across regulated markets. You will own the VIP product strategy and roadmap, bringing together Trading, Earn, Assets products, benefits, and personalized experiences that meet the needs of this customer segment.

Working closely with VIP Relationship Managers and teams across Product, Design, Engineering, Operations, and Risk, you will turn client insights into products and tools that support acquisition, engagement, and retention. You will also help bring new offerings to market and measure their impact on client experience, trading activity, and assets under management.

What You'll Be Doing

• Define the VIP product strategy, roadmap, and value proposition, with clear benefits and points of differentiation.
• Develop VIP offerings and benefit programs that address client needs across our exchanges products, and other relevant services.
• Partner with VIP Relationship Managers to understand client needs and improve the tools and experiences they use to acquire, serve, and retain clients.
• Design customer lifecycle journeys, campaigns, and CRM capabilities that support acquisition, cross-selling, engagement, and retention.
• Work with Design, Engineering, Operations, Risk, and other product teams to deliver high-quality solutions that meet business and regulatory requirements.
• Use client feedback, market research, and performance data to prioritize improvements and measure results, including adoption, trading activity, and AUM.
• Track competitor offerings and regional market developments to shape VIP propositions suited to different regulated markets.

What We Look For In You

• Bachelor's degree or equivalent experience, with 10 or more years in product management or product strategy.
• Strong understanding of crypto and Web3, particularly exchange products such as trading and Earn, and customer benefit or loyalty programs.
• Experience building products for high-net-worth clients at a crypto exchange, brokerage, or financial institution is preferred.
• Sound commercial judgment, strong customer insight, and a track record of working across teams to deliver products.
• Ability to use data to make decisions, set priorities, and evaluate outcomes.
• Fluency in English; additional languages and experience working across markets are a plus.

Perks & Benefits

• Competitive total compensation package
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Notice

Notice:

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