Principal Manager/Senior Manager / Manager, Ops Policy, WPD

Ministry of Manpower; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Join the Ministry of Manpower as a policy officer focusing on foreign manpower policies that support Singapore’s economy. You will analyze policy impacts, provide operational support, and collaborate with teams to develop solutions that improve our work pass system. Candidates with diverse backgrounds are encouraged to apply, contributing to fostering a thriving workforce.

Qualifications

• Strong analytical skills and attention to detail.
• Comfortable with data; experience in data visualization tools like Power BI or Tableau is an advantage.
• Good written, verbal, and interpersonal communication skills.

Responsibilities

• Analyze, assess, and review the impact of foreign manpower policy changes.
• Provide policy guidance to operations teams.
• Develop operational reports and recommendations to inform policy directions.

Skills

Analytical skills

Communication

Data visualization

Collaboration

Job description

What the role is:

A high-quality and complementary foreign workforce supports Singapore’s economy and our local workforce. All foreigners intending to work in Singapore must have a valid work pass. You will work closely with the policy and operations teams in MOM to drive the implementation of foreign manpower policies related to work passes and ensure that our work pass system efficiently and effectively serves the best interest of Singapore and Singaporeans.

What you will be working on:

• Analyse, assess, and review the impact of foreign manpower policy changes on work pass operations, and develop operational plans to ensure effective and timely implementation.
• Provide policy guidance to operations teams, and operational support to policy teams.
• Review operational policies to keep them clear and relevant for operational teams.
• Harness data to uncover insights, recommend policy improvements, and craft evidence-based solutions that enhance processes and policies.
• Develop operational reports and recommendations to inform policy directions.
• Design and implement transformative solutions to streamline workflows, enhance system capabilities, and boost operational efficiency.

What we are looking for:

• Strong analytical skills and an eye for detail.
• Comfortable with data; experience in data visualisation tools (e.g., Power BI, Tableau) is an advantage.
• Good communicator with strong written, verbal, and inter-personal skills.
• Able to collaborate and work effectively in teams.
• Candidates with no prior working experience are welcome to apply.
• PWDs are welcome to apply.

About Ministry of Manpower

Championing Human Potential for a Thriving Singapore
Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry, and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.
As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations.
Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.