Principal Consultant

Infosys Limited; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global leader in digital services is seeking a skilled professional for SAP AMS delivery in Singapore. The role demands expertise in SAP modules, excellent communication skills, and the ability to manage client relations effectively. This is an exciting opportunity to work in a dynamic environment that promotes innovation and delivery of high-quality solutions.

Qualifications

• Strong experience in SAP AMS delivery.
• Proven track record in client-facing roles.
• Excellent communication and presentation skills.

Responsibilities

• Deliver SAP AMS solutions to clients.
• Perform root cause analysis for incidents.
• Collaborate with stakeholders to enhance service delivery.

Skills

SAP AMS delivery

hands-on expertise in SAP module (ABAP, MM, SD, Finance, BW, BPC)

incident resolution

root cause analysis

Service Management with ITIL knowledge

client-facing roles

communication skills

reporting tools proficiency (Excel, Power BI, ServiceNow)

Education

Degree in IT / Computer Science / related discipline

Tools

Excel

Power BI

ServiceNow

Job description

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description: If your passion is to build solutions that really make a difference to enterprises, the community, and your world, Infosys is the right place for you.

Roles and Responsibilities:

• Degree/Degree in IT / Computer Science / related discipline.
• Strong experience in SAP AMS delivery, with hands-on expertise in at least one SAP module from ABAP, MM, SD, Finance, BW or BPC Consolidation.
• Hands-on experience in resolving incidents, service requests, and problem tickets.
• Ability to perform root cause analysis and implement permanent fixes.
• Service Management with ITIL knowledge.
• Proven track record in client-facing roles and service delivery management.
• Excellent communication, presentation, and stakeholder management skills.
• Proficiency in reporting tools (e.g., Excel, Power BI, ServiceNow reports).

Job description

About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

• Skills /Competencies:

Essential Skills:

• Degree/Degree in IT / Computer Science / related discipline.
• Strong experience in SAP AMS delivery, with hands-on expertise in at least one SAP module from ABAP, MM, SD, Finance, BW or BPC Consolidation.
• Hands-on experience in resolving incidents, service requests, and problem tickets.
• Ability to perform root cause analysis and implement permanent fixes.
• Service Management with ITIL knowledge.
• Proven track record in client-facing roles and service delivery management.
• Excellent communication, presentation, and stakeholder management skills.
• Proficiency in reporting tools (e.g., Excel, Power BI, ServiceNow reports).

Preferred skills:

• For ABAP: debugging, enhancements, reports, interfaces, and performance tuning.
• For functional modules (MM, SD, Finance): configuration, data analysis, and integration knowledge. Strong understanding of business processes related to the chosen module.
• For BW/BPC: data modeling, reporting, and consolidation functionalities.

Additional Skills:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.

Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note that to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed non-binding, and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.