Preschool Operations & Parent Relations Manager (Punggol) - WC2

Job Responsibilities

1. Oversee administrative tasks, including management reporting, updating government subsidies, maintaining customer records, and documentation.
2. Assist in achieving enrolment and revenue goals, managing daily financial operations, monitoring budget spending, collecting fees, and preparing financial reports.
3. Handle parent relations, ensuring a positive enrolment experience, customer engagement, and general support.
4. Coordinate with government agencies, community partners, and local organizations to build strong external relationships.
5. Support HR functions, including staff planning, engagement, and administrative support.
6. Supervise facility and estate management, working with contractors to maintain cleanliness, safety, and improvements.
7. Ensure school security and emergency preparedness, implementing safety procedures and conducting drills.
8. Provide logistics support for school events such as excursions, open houses, and parent-teacher meetings.
9. Lead and guide a team of customer service officers to maintain efficient school operations.

1. Diploma in Business Administration or a related field (Degree in Early Childhood Education or Diploma in Leadership is an advantage).
2. Minimum 2-3 years of administrative or operations experience, preferably in a preschool or childcare environment.
3. Strong organizational and multitasking abilities.
4. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with school management systems.
5. Excellent communication and interpersonal skills to foster strong relationships with parents and staff.