Premier Private Client (PPC) – Desk Head (North Asia)

OCBC (Singapore); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Desk Head for their Premier Private Client segment in North Asia. This pivotal role involves coaching and mentoring staff to optimize their financial contributions while ensuring compliance with banking standards. You will be instrumental in driving profit and growth targets, establishing acquisition networks, and hosting client events to enhance service delivery. If you're passionate about leading teams and making a significant impact in the financial sector, this is the perfect opportunity for you to shine in a rewarding environment.

Qualifications

• Experience in coaching and mentoring staff for sales and service success.
• Strong understanding of compliance and operational standards.

Responsibilities

• Lead and motivate staff to achieve sales and service excellence.
• Expand acquisition networks to increase Assets Under Management.

Skills

Coaching

Mentorship

Sales Excellence

Service Quality

Compliance Knowledge

Job description

Premier Private Client (PPC) – Desk Head (North Asia)

As a Desk Head with Premier Private Client (PPC), you are expected to:

1. Provide coaching, mentorship and motivation of staff to optimize financial contribution to Premier Private Client, enabling them to achieve their full potential in sales and service excellence.
2. Contribute to the bottom line of Premier Private Client segment through the accomplishment of profit and growth targets.
3. Establish acquisition networks to expand acquisition efforts to build up the Assets Under Management (AUM) within the PPC team.
4. Host client acquisition events and other similar initiatives.
5. Implement service initiatives (in accordance with the Customer Experience guidelines) and ensure consistency of service quality and delivery.
6. Support projects in delivering new initiatives for the business.
7. Ensure that Client Advisors (CAs) adhere to the Bank’s compliance and regulatory requirements.
8. Manage operations risk and ensure that the Bank’s operational standards and requirements are adhered to.