Pre-sales Support Engineer | 1618

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Sale and Engineering Support Engineer to serve as the primary technical point of contact, work closely with sales, and lead a team of technicians. The ideal candidate should hold a diploma or degree in engineering and have a proven track record. This position involves building customer relations and ensuring project requirements are met effectively.

Qualifications

• Diploma or Degree in Engineering is a must.
• Proven track record in a technical support or sales engineering role preferred.
• Reports directly to the Sales Manager and Project Manager.

Responsibilities

• Serve as a primary technical point of contact for customers.
• Work with the Sales Manager to understand customer requirements.
• Coordinate with the Project Manager for procurement of parts.
• Lead a team of technicians and assistants.
• Build rapport with clients for technical advice.

Skills

Technical troubleshooting

Customer relations

Team leadership

Sales engineering

Education

Diploma or Degree in Engineering (Mechanical, Electrical, or Controls)

Job description

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor [ Report to office but might need to travel to site]
• Working hours: Monday – Friday | 8.30am – 6.15pm
• Salary: Max $3450

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.
• Pre-Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.
• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as-built drawings.
• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.
• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

Qualifications & Requirements:

• A Diploma or a Degree in Engineering (Mechanical, Electrical, or Controls).
• A proven track record in a technical support or sales engineering role is preferred
• Reports directly to the Sales Manager and Project Manager.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279