Pre Sales, Managed Roaming

Singtel Group; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An empowering career awaits you at a forward-thinking company that believes in unlocking BIG possibilities. Join a dynamic team where your role will involve developing innovative solutions and supporting business managers in the sales process. With a focus on customer engagement, you'll provide essential after-sales support and troubleshoot technical issues. This role offers a unique opportunity to grow in a vibrant environment that prioritizes your professional development and well-being. If you're ready to embrace challenges and make a significant impact, this is the perfect opportunity for you.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• Min 3-4 years of experience in a pre-sales environment.
• Degree in IT technology, Engineering, or a related field.

Responsibilities

• Assist in developing solutions and delivering proof of concept demonstrations.
• Provide after sales technical support and handle customer complaints.

Skills

Pre-sales experience

Problem solving

Interpersonal skills

MS Office proficiency

Multi-tasking

Education

Degree in IT technology

Degree in Engineering

Tools

MS Office

Job description

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Make an Impact by

• Assist in developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.
• Support Business Managers for new leads on sales preaching.
• Working closely with Business Managers to ensure the successful closure of the sales process.
• Co-ordinate customers with platform vendor, IT & Network teams on customer onboarding, plan creation, platform & network changes.
• Provide after sales technical support including change requests. Understand customers’ needs and pain points to address the queries and provide suggestions or solutions.
• Handling customer complaints on technical aspects and perform high level troubleshooting before escalating to network operations.

Skills for Success

• Degree in IT technology, Engineering, or a related field.
• Min 3-4 years of experience in a pre-sales environment
• Comfortable with numbers
• Proficient in MS Office (Word, PPT, Excel)
• Strong interpersonal and stakeholder engagement skills
• Strong in problem solving, multi-tasking & prioritisation skills.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!