Pre-Sales Engineer / Manager (Networking)

TP-LINK CORPORATION PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated individual to provide pre-sales support and develop business opportunities in networking solutions. This role involves engaging with clients to understand their technical requirements, delivering tailored proposals, and conducting product training. The ideal candidate will have a strong background in networking products, excellent communication skills, and the ability to troubleshoot technical issues. Join a dynamic team where your contributions will help shape innovative solutions and enhance client satisfaction in a fast-paced environment.

Qualifications

• 1+ years of experience in networking products and technical support.
• Ability to communicate effectively with clients and understand their requirements.

Responsibilities

• Provide pre-sales support and develop business opportunities with clients.
• Deliver formal technical proposals and conduct product training for clients.

Skills

Networking Products

Communication Skills

Technical Troubleshooting

Negotiation Skills

Education

CCNA Certification

CCNP Certification

Job description

Job Responsibilities:

• Pre-sales support including a full range of company products, network technical solutions, highlights proposals, etc
• Develop business opportunities with clients
• Promote solutions and deliver formal technical proposals/presentations to clients
• Responsible for product solution designing and ensuring the solution is competitive
• Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
• To understand the client's business and technical requirements
• To handle clients' inquiries and technical-related issues
• Conduct product training for clients

Job Requirements:

• Experienced in networking products
• At least 1 year of work experience in networking
• Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshooting technical issues.
• Possess CCNA/CCNP and other networking certificates would be an added advantage