Porter

Accor Lounge; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Accor Lounge seeks a Porter to assist passengers at Changi Airport's Terminal 2 and 3. The role involves providing baggage assistance, transporting items, and ensuring an engaging service experience. Ideal candidates will have a customer service background and strong interpersonal skills, with an ability to lift luggage and work varying shifts.

Qualifications

• Prior experience in a customer service role, preferably in hospitality.
• Excellent verbal communication and interpersonal skills.
• Ability to lift and carry heavy luggage.

Responsibilities

• Provide porter services and assistance to passengers at Changi Airport.
• Transport baggage and escort passengers within the airport.
• Load checked-in baggage onto the conveyor belt.

Skills

Verbal communication

Interpersonal skills

Customer service

Job description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Passenger Relations operations in the airport lounges. We are seeking interested applicants for the role of Porter to:

• Provide porter services and assistance to passengers at the Terminal 2 & Terminal 3 Departure Halls of Changi Airport daily;

• Provide baggage assistance to passenger alighting at the kerbside of Changi Airport;

• Transport baggage and escort passengers to check-in lounge or other areas within the airport for example, GST Refund Counter or Excess Baggage Counter;

• Load checked-in baggage onto the conveyor belt in the check-in lounge.

• Converse and be able to engage in conversations comfortably with passengers.
  

Experience and Requirements:

• Prior experience in a customer service role, preferably in hospitality;

• Ability to lift and carry heavy luggage;

• Excellent verbal communication and interpersonal skills;

• Friendly and professional demeanor;

• Ability to work varying shifts, including night shifts, weekends and holidays

Additional Information

Our culture of inclusion welcomes everyone regardless of race, gender and background.