Porter

Accor Hotels; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

Accor Hotels is seeking a Porter for their operations at Changi Airport. The role involves providing assistance to passengers, handling luggage, and ensuring a smooth experience at the airport. Ideal candidates should have customer service experience and excellent communication skills.

Qualifications

• Prior experience in a customer service role, preferably in hospitality.
• Ability to lift and carry heavy luggage.

Responsibilities

• Provide porter services and assistance to passengers at Changi Airport.
• Transport baggage and escort passengers to check-in lounge.

Skills

Customer Service

Communication

Interpersonal Skills

Job description

Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Passenger Relations operations in the airport lounges. We are seeking interested applicants for the role of Porter to:

• Provide porter services and assistance to passengers at the Terminal 2 & Terminal 3 Departure Halls of Changi Airport daily;
• Provide baggage assistance to passenger alighting at the kerbside of Changi Airport;
• Transport baggage and escort passengers to check-in lounge or other areas within the airport for example, GST Refund Counter or Excess Baggage Counter;
• Load checked-in baggage onto the conveyor belt in the check-in lounge.
• Converse and be able to engage in conversations comfortably with passengers

Qualifications

Experience and Requirements:

• Prior experience in a customer service role, preferably in hospitality;
• Ability to lift and carry heavy luggage;
• Excellent verbal communication and interpersonal skills;
• Friendly and professional demeanor;
• Ability to work varying shifts, including night shifts, weekends and holidays

Additional Information

Our culture of inclusion welcomes everyone regardless of race, gender and background.