Porsche Consultant (New Car Sales)

Porsche Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Porsche Singapore is seeking an experienced Porsche Consultant to enhance customer engagement and sales within the Sales and Customer Excitement team. The role focuses on delivering an exceptional customer experience, managing the sales funnel, and serving as a brand ambassador, optimizing both sales and customer satisfaction.

Qualifications

• Experience in sales and customer service.
• Strong advising capabilities concerning Porsche products.
• Ability to manage sales funnels effectively.

Responsibilities

• Conduct customer consultations and optimize sales processes.
• Deliver exceptional ownership experience and manage Porsche Studio visits.
• Support marketing events and nurture leads.

Skills

Customer Care

Sales Optimization

Relationship Building

Tools

CRM@Porsche (C@P)

Job description

Tasks

Porsche Singapore is seeking an experienced Porsche Consultant within the Sales and Customer Excitement team. The successful candidate will serve as a brand ambassador and optimize sales and profitability, while building trust and delivering exceptional customer care throughout the purchase and ownership lifecycle.

Conduct customer consultations throughout the sales process, acting as a trusted advisor and brand ambassador on the Porsche brand, products, services, and technologies, with focus on vehicle configuration, offer creation, and contract closure.Deliver an exceptional purchase and ownership experience with seamless, consistent care across the entire lifecycle, while identifying opportunities for the purchase or repurchase of higher-specification vehicles and additional products and services to drive growth, profitability, and customer satisfaction.Manage the well-being and hospitality of all Porsche Studio visitors, engaging emotionally to create excitement, build trust, and foster long-lasting relationships with both customers and stakeholders.Manage and optimize the entire sales funnel, process, and documentation, including updating customer data in CRM@Porsche (C@P), and coordinating test drives, financing options, insurance, trade-in offers, Tequipment orders, PDI, etc.Support marketing events and campaigns by hosting and networking with participants and customers, driving excitement and interest to convert leads into sales, including nurturing cold leads into warm ones.Assist with ad-hoc projects or duties as assigned such as vehicle shifting.Ensure compliance with all relevant laws, regulations, standards, and company policies.For more detail, salary and company information, use the apply link