Poolside Ambassador

NEMA UNITED PTE. LTD.; Singapore; Vor Ort; SGD 36.000 - 42.000; Vollzeit

Benefits dieser Stelle

Casual dress code (shorts and slippers

Zusammenfassung

aquaDucks in Singapore is looking for a Poolside Ambassador to welcome families, assist with tours, and keep pool operations running smoothly across multiple locations.

You’ll be the friendly face at the pool, coordinate class schedules, handle enquiries and registrations, and support the team in a fast-paced, outdoor environment. Prior customer service experience and a positive, energetic attitude are valued.

Qualifikationen

• Prior experience in customer service, hospitality, or a children's education environment is a plus.
• Great energy and a warm, natural approach to customer service.
• Comfortable outdoors and moving between locations; adaptable and reliable.
• Organized with attention to detail and ability to take initiative.
• Tech savvy with scheduling systems and Microsoft Office.

Aufgaben

• Welcoming new and returning families at the poolside.
• Provide facility tours for an excellent and personalised guest experience.
• Coordinating class schedules.
• Handling enquiries, trials, new registrations, and follow-ups with a smile.
• Moving between locations across Singapore as needed.
• Keeping poolside operations smooth, safe, and organised.
• Being the go-to person when parents have questions or need a friendly chat.

Kenntnisse

Customer service

Teamwork

Attention to detail

Tech savvy

Scheduling software

Microsoft Office

Tools

Scheduling systems

Microsoft Office

Jobbeschreibung

Poolside Ambassador (Full/Part-time)

Dive into an exciting opportunity! Join our swim school as a Poolside Ambassador!

aquaDucks is an internationally award‑winning swim school with programmes for babies and children across multiple locations in Singapore. We're looking for someone special to join our Front of House and admin team.

About Us

aquaDucks was founded in 1989 and we provide swimming lessons across multiple locations in Singapore. We are proud to offer our students a unique swim experience with a truly professional team. We have blended the best techniques from all over the world combined with extremely passionate coaches, to deliver you an exclusive world class swimming programme.

Our mission is to empower students with exceptional and enjoyable swim journeys, fostering comfort, safety, and excellence in swimming as an essential way of life. We are dedicated to teaching the finest lifesaving techniques and encouraging a profound connection with swimming that extends beyond the pool.

The Team

We are proud to be a fun and dynamic place to work and believe that having a happy team with a positive culture is key to our school's success. This positive culture is something we consciously work on at aquaDucks fora very important reason. The positive school climate is directly related to learning and success and in our case that means learning to swim! We believe that an environment where students feel safe, respected, supported and valued provides a foundation for students to best learn and achieve.

What Does the Job Actually Look Like?

Every day is a little different - and that's what makes it great.

You'll be the friendly face that families see when they arrive. The person who makes sure everything runs smoothly at the pool. The one that knows every child's name and genuinely cares about making every visit a great experience.

• Welcoming new and returning families at the poolside
• Provide facility tours for an excellent and personalised guest experience
• Coordinating class schedules
• Handling enquiries, trials, new registrations, and follow-ups with a smile
• Moving between our locations across Singapore as needed
• Keeping poolside operations smooth, safe, and organised
• Being the go-to person when parents have questions, concerns, or just need a friendly chat

Just like how each of our pool is unique, no two days are exactly the same. You'll need to be adaptable, on your feet, and genuinely enjoy the beautiful chaos that comes with working in a swim academy environment.

Who We're Looking For

You don't need a swimming certificate for this one - but you do need great energy.

• Loves working with children and families
• Has a warm, natural approach to customer service
• Is comfortable outdoors and moving between locations (not mandatory but an is an added advantage)
• Thrives in a dynamic, fast-paced environment
• Is organized with attention to detail, reliable, and takes initiative
• Tech savvy and experienced working with scheduling systems and Microsoft Office
• Able to work as a team with swim coaches and other team members to coordinate class schedules and maintain a smooth operation.
• Can handle the unexpected with a smile (because with kids around, you know it happens!)
• Is perfectly happy turning up in shorts and slippers
• Prior experience in customer service, hospitality, or a children's education environment is a plus - but the right attitude will always win over a perfect CV.

What You'll Get

• A role with real purpose - you're supporting children's development every single day
• A warm, fun team that genuinely looks out for each other
• Variety - no two pools, no two days, no two families are the same
• The chance to be part of an internationally recognized swim academy with over 30 years of operation in Singapore.
• And yes - a workplace dress code that includes shorts and slippers.