Policy Operations Assistant

HDI-GERLING INDUSTRIE VERSICHERUNG AG; Singapore; Hybrid; SGD 40,000 - 55,000; Full time

Job summary

A leading global insurer is seeking a Policy Operations Assistant to support both international and local insurance program administration. The role involves accurate processing of premium entries, client and broker relations, and team collaboration. Ideal candidates will have strong communication skills and at least two years of related experience in the insurance industry. The company promotes a hybrid work environment with various benefits including dental and health insurance.

Benefits

Dental insurance

Flexible schedule

Health insurance

Work from home

Qualifications

• Minimum of 2 years insurance experience.
• Prior experience in policy operations or processing role in the General Insurance Industry.

Responsibilities

• Maintain records in insurance information platforms.
• Process premium entries accurately, issue policies and certificates.
• Manage electronic filing systems and archive processes.

Skills

Communication Skills

Motivated

Education

Formal Qualifications

Job description

As part of the Talanx Group, HDI Global SE, Singapore has been one of the leading insurers offering a broad and needs-based range of insurance solutions and accompanying services for decades. HDI operates through foreign branches, subsidiaries and affiliates as well as network partners in more than 150 countries.

We offer our employees all of the advantages of an international company by providing an exceptional, modern working environment that constantly challenges and rewards. We promote high levels of internal and external communication and concentrate on achieving our goals through teamwork. We offer you the opportunity to contribute your own ideas and actively become involved in shaping the future of our company.

Due to our company's continued growth and expansion, we are now hiring the following position.

Policy Operations Assistant

We are looking for someone who responsible for maintaining the records in the Insurance Information Platforms, Policy Administration, attending to client and broker relations and other administrative tasks.

Job Description

Administration of International Programmes as a Service Office

• Process and capturing of International Programmes premium entries accurately onto the GERAS Insurance System.

• AML/ sanction screening check

• Maintenance of renewal register (manual).

• Issue IP Policies within 30 days after receiving full instructions

• Issuance of International Programmes certificates as required for specific lines of business

• Issue endorsements and process relevant premiums for International Programmes Business.

• Assist Finance department in Credit Control reconciliation and follow up actions.

• Manage the Policy operations electronic filing systems

• Assist with the creation of applicable codes (partner code) for coda processing

Administration of Local Business Portfolio

• Process and enter premium entries accurately onto the Insurance System.

• Issue premium certificates as required for specific lines of business.

• Assist Finance department in Credit Control reconciliation and follow up actions.

• Manage the Policy Operations Electronic and Paper filing systems and identify areas for improvement.

• Assist with the lapsed files archive system.

• Ensure all files contain the necessary premium worksheets and all other appropriate documents for accurate data capture.

• Preparation of request form and coordinate with Finance for creation of new client accounts

• Other duties as required from time to time.

• Actively send reminders to brokers/clients on outstanding Premium Closing

• Maintain an updated and complete record on Operations Tracking Report

• Support the finance department on documentation and record requests

Key Competencies Requirement

• Has excellent communication skills

• Has appropriate formal qualifications

• Prior experience working in policy operations or a policy processing role within the General Insurance Industry

• Has a minimum of 2 years insurance experience

• Highly motivated individual and ability to work in a fast pace working environment

We offer a hybrid work arrangement, birthday leave, flexi benefits, annual bonus, private medical, dental & life insurance, and an inclusive working environment. Interested candidates can either click the "apply" button or email their application along with their most recent CV to [e-mail]

Benefits:

• Dental insurance

• Flexible schedule

• Health insurance

• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus