Policy Manager, LIVE SME Team Lead, Trust & Safety

Tik Tok; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading tech company is seeking an experienced professional in policy, trust & safety to manage teams and navigate risk. The role requires strong analytical and communication skills, as well as experience in high-growth environments. Candidates must demonstrate resilience and adaptability to handle day-to-day challenges effectively.

Qualifications

• 5+ years in policy, trust & safety, or risk fields.
• 2+ years people management experience.
• Ability to analyze complex issues and write policy.

Responsibilities

• Develop team talent and manage cross-functional teams.
• Analyze issues and provide operational guidance.
• Navigate challenges in high-growth environments.

Skills

Policy analysis

Risk management

Communication

Project management

Education

Bachelor's degree or equivalent

Job description

Minimum Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years of experience in policy, trust & safety, risk, or related fields.
• 2+ years people management experience, with a track record of developing team talent.
• Experience working with global, cross-functional teams in fast-paced, high-growth environments.
• Proven ability to analyze complex issues, write policy, and translate them into operational guidance.
• Strong written and verbal communication skills, including experience preparing materials for executive audiences and/or external stakeholders.

Preferred Qualifications

• Experience working on or with LIVE streaming products or content moderation systems
• Deep understanding of global policy issues such as misinformation, election integrity, youth safety, or regulated goods
• Experience in policy implementation or enforcement at a technology platform
• Strong project management skills and comfort navigating ambiguity in rapidly evolving policy areas
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.