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Policy Enforcement Manager, Misinformation, YouTube Trust and Safety - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.

Singapore

On-site

SGD 70,000 - 100,000

Full time

10 days ago

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Job summary

A leading company in tech seeks a Trust & Safety professional to enforce policies ensuring safety on their platform. The ideal candidate will have a strong background in Data Analytics and Trust & Safety, alongside excellent problem-solving and communication skills. Fluency in Asian languages is a plus, as collaboration across geographies is essential.

Qualifications

  • 4 years of experience in a related field like Data Analytics or Cybersecurity.
  • Experience in content policy or anti-abuse is essential.
  • Ability to communicate in Korean, Chinese, or Japanese is preferred.

Responsibilities

  • Enforce YouTube’s misinformation content policies and oversee policy enforcement.
  • Manage escalations in misinformation while ensuring quality communication.
  • Work with stakeholders on misinformation issues and initiatives.

Skills

Data Analytics
Trust and Safety
Policy
Cybersecurity
Problem Solving
Communication
Collaboration
Leadership

Education

Bachelor's degree or equivalent practical experience

Tools

SQL
Spreadsheets

Job description

Product area

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Job description

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

Qualifications
Job responsibilities
  • Enforce YouTube’s misinformation content policies and ensure quality policy enforcement.
  • Oversee YouTube’s Malicious Clickbait workflow including tooling improvements and workflow optimization.
  • Work with cross-functional stakeholders on misinformation issues and communicate initiatives to the organization, including local teams.
  • Execute elections integrity strategy across YouTube in partnership with Legal, Product, Engineering, Intel, Google Trust and Safety and YouTube Trust and Safety Content Policy.
  • Manage escalations in the misinformation space while ensuring quality enforcement and communication with cross-functional stakeholders.
Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience in Data Analytics, Trust and Safety, Policy, Cybersecurity, or a related field.
  • Experience in content policy, anti-abuse, or reviewing online content.
Preferred qualifications
  • Experience in spreadsheets, SQL, and problem solving with datasets.
  • Ability to build relationships with cross-functional partners across geographies and drive strategies and business actions.
  • Excellent business, thinking, problem-solving, communication, collaboration, hiring, and leadership skills.
  • Ability to communicate in Korean, Chinese or Japanese fluently to support client relationship management in this region.
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