Planning and Resourcing Executive (Planning)

The Learning Lab; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

A leading educational organization in Singapore is seeking a Planning and Resourcing Executive to enhance operational efficiency and manage personnel allocation. The ideal candidate should possess strong leadership and organizational skills, able to thrive under pressure while maintaining effective collaboration across departments.

Qualifications

• Diplôme/Dégre en toute discipline requis.
• Capacité à établir un bon rapport à tous les niveaux.
• Compétences organisationnelles et de gestion du temps solides.

Responsibilities

• Gestion quotidienne des tâches enregistrées par l'équipe de service client.
• Gestion de l'assistance des étudiants.
• Allocation des classes pour les cours et événements.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Problem-solving skills

Education

Diploma/Degree in any discipline

Tools

Microsoft Office

Various IT systems

Job description

The Planning and Resourcing Executive works within the planning and resourcing team to oversee personnel management and class scheduling. They are expected to liaise with other departments to maintain optimal systems.

Accountabilities, responsibilities and main duties:

• Daily management of tasks logged in the system by the Customer Service Team.

• Attendance Management for Students - remind teachers to mark attendance and follow up on related issues (e.g. late or missing students).

• Planning and allocation of special programmes.

• To handle classroom allocation for classes/events.

• Script Tracking o ensure accountability of marked scripts to be funnel to the respective Ts.

• To maximise operational efficiency to meet and exceed internal and external stakeholders' expectations.

• To assist in assignment of portfolios within the team.

• Handle ad hoc projects and duties when required.

Snapshots of our ideal candidate:

• Diploma/Degree in any discipline.

• Ability to build strong rapport across all levels, demonstrating strong leadership, communication and interpersonal skills.

• Resilient under pressure.

• Strong organizational and time management skills.

• Adaptable and versatile, with strong problem-solving skills.

• Proactive, meticulous and hands-on.

• Familiar with Microsoft Office.

• Comfortable with using various IT systems.

• Able to work under tight deadlines.