Pilates Studio Coordinator - Full-time

HER WELLNESS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Une entreprise de bien-être à Singapour recherche un professionnel administratif pour soutenir le service client et les ventes. Le candidat idéal doit posséder d'excellentes compétences en communication, une expérience préalable dans un rôle similaire, et un intérêt pour le fitness, notamment le Pilates. Le rôle implique la gestion des appels, des transactions et la coordination entre les clients et le personnel.

Qualifications

• Expérience préalable dans le service client ou des rôles administratifs.
• Intérêt pour le fitness, particulièrement le Pilates, est un atout.

Responsibilities

• Gérer les appels, les courriels et la correspondance écrite.
• Assurer le bon fonctionnement des opérations quotidiennes du studio.
• Maintenir une zone de vente bien approvisionnée.
• Recevoir les stocks et gérer l'inventaire.

Skills

Communication

Interpersonal skills

Customer-focused

Time management

Multitasking

Job description

Responsibilities

General Administrative Duties

• Manage phone calls, emails, and other forms of written correspondence.
• Handle daily transactions and client inquiries related to billing and accounts.
• Maintain high service standards to ensure client satisfaction and build strong rapport.
• Oversee incoming mail, faxes, and courier arrangements; manage office supplies.
• Ensure smooth day-to-day operations of the studio.
• Register new clients and maintain an up-to-date client database.
• Act as a liaison between clients and staff for scheduling and appointment tracking.

Sales & Retail Support

• Maintain a well-stocked and neatly displayed retail area.
• Receive stock and deliveries while managing inventory.
• Assist in selling and promoting studio products and services.

Requirements

• Prior experience in client service or administrative roles.
• Strong communication and interpersonal skills.
• Customer-focused with the ability to address diverse client needs effectively.
• Excellent time management and multitasking abilities.
• Interest in fitness, particularly Pilates, is a plus.
• Availability for a 5-day work week, including at least two weekends per month.

Language Requirements:

• Must be able to speak and write in both English and Chinese to communicate effectively with clients and team members.

Note: Proficiency in Chinese is required to liaise with Chinese-speaking clients.