Phlebotomist

National University Polyclinics; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established healthcare institution is seeking a dedicated Phlebotomist to join their team. In this vital role, you will provide essential venepuncture services, ensuring the collection of blood specimens for laboratory investigations. You will communicate effectively with patients and staff, ensuring safety and accuracy throughout the process. This position offers an opportunity to work in a collaborative environment that values the contributions of every team member. If you are passionate about patient care and eager to make a difference in the healthcare field, this role is perfect for you.

Qualifications

• Certification as a Phlebotomist from a recognized institution is essential.
• Healthcare experience is preferred, especially in patient-facing roles.

Responsibilities

• Perform venepuncture for blood specimen collection and ensure proper labeling.
• Communicate with patients about procedures and address their concerns.
• Maintain patient records accurately in the EMR system.

Skills

Interpersonal Skills

Communication Skills

Teamwork

Patient Care

Education

GCE ‘N’ / ‘O’ or NITEC

Phlebotomist Certification

Tools

Electronic Medical Records (EMR)

Job description

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

The Opportunity:

We are looking for a Phlebotomist to provide assistance to medical staff by providing venepuncture service for the collection of blood specimens for laboratory investigations for the patients in JurongHealth Campus.

Job Responsibilities:

The incumbent shall be responsible to:

PRIMARY RESPONSIBILITIES AND DUTIES

1. Communicates with patients, explains the blood taking procedure to patients, address queries or concerns raised.
2. Communicates with staff and healthcare team, ensures patient safety.
3. Performs two patient-identifiers to verify the right blood test is taken for the right patient.
4. Practises Universal Precautions throughout the procedure.
5. Performs venepuncture for the collection of blood specimens for dispatch to the laboratory in accordance with the standards set.
6. Sorts all blood specimens collected, and ensure that they are correctly labeled, and dispatched to the laboratory in the correct mode.
7. Maintains standards and competencies through continuous OJT and in-service education. Attends relevant in-service education/training programmes.
8. Maintain patient records and document in Electronic Medical Records (EMR) system timely and accurately.
9. Escalates work-related issues or concerns to senior or superior.
10. Reports any feedback from patient or adverse event timely.
11. Informs the nurse-in-charge if they encounter difficulty in obtaining the blood specimen, e.g. patient is not cooperative.
12. Reports to supervisor and follows up on faulty equipment/accessories requiring repair or replacement.

SECONDARY RESPONSIBILITIES AND DUTIES

1. Contributes to improving the care process, identifying issues and work together with team to implement changes in the Phlebotomy Service.
2. Continuously upgrading of skills and techniques.
3. Orientates and guides new Phlebotomy staff.
4. Performs any other duties assigned by the Supervisor. Role will be expanded when staff is ready.

Job Requirements:

1. GCE ‘N’ / ‘O’, NITEC or Higher NITEC
2. Phlebotomist certified by recognised institution.
3. Healthcare experience is preferred.
4. Good interpersonal skills working with teams of people as this is a patient fronting role requiring interaction with patients, nurses, and healthcare team.
5. Able to work across various settings and interact with different teams.
6. Show care and concern managing sick patients.
7. Possess a positive work attitude.
8. Possess good communication skills.
9. Able to work independently and be a team player.

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, Together”, reach out to us today.