Pharmacy Technician (Unity)

NTUC Fairprice Co-operative Limited; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A community-oriented pharmacy in Singapore is seeking a Pharmacy Technician to support daily operations and ensure accurate dispensing of medications. Responsibilities include managing inventory, providing health advice to customers, and organizing wellness activities. Ideal candidates will have a Diploma in Pharmaceutical Sciences and possess strong customer service skills. Emphasis on teamwork and attention to detail is crucial.

Qualifications

• Prior relevant work experience is required.
• Passion for the service/retail industry is essential.
• Must be highly customer-oriented and motivated.

Responsibilities

• Support the pharmacist in operational execution.
• Ensure accurate dispensing of medications.
• Plan and execute health and wellness activities.

Skills

Customer service

Attention to detail

Team collaboration

Communication skills

Education

Diploma in Pharmaceutical Sciences

Job description

Support the pharmacist in the daily operational execution in the pharmacy (dispensary) to ensure that it is run smoothly

Ensure the dispensing of prescription and pharmacy-only medications are accurate and minimize any dispensing error

• physically at store

• via telepharmacy

• via telemedicine (iDOC)

• via teleprescription (TeleRx)

• E-pharmacy platform (eRxtogo)

• Home Delivery

Assigned a Vending Machine to manage:

• Inventory (Top up, price change, stocktake etc.)

• Maintenance

• Training

• Troubleshoot

Plan, organise and execute health & wellness activities in-store and Unity Team Events etc. e.g. Health Checks, Block Parties, World Health Observance Days, F2F Trainings/Meetings/Townhalls etc.

Provide health and wellness advice to customers, including the proper usage of our products and any other related information

Make appropriate recommendations of products to customers based on their needs

Provide good customer service to customers so that their needs are met and sales are closed

Ensure optimal stock levels and exercise inventory control through the ordering and monitoring the shelf life of products for dispensing stock (PRx) as well as:

• Areas - to assist TL/RAs in charge of OTC, Diagnostics and First Aid where necessary

• Duties - Order, Stocking, Expiry Checks, Planogram

Adhere to all A&P mechanics and ensure that they are properly executed at dispensary counter, e.g. A&P displays, re-tagging of offer prices, ordering and return of promotion goods.

Maintain cleanliness and tidiness of the area via regular housekeeping

Perform cashiering duties if required for PRx

Require to rotate to stores that need a Pharmacy Technician assistance (every 3 months or when necessary)

Qualifications:

• Diploma in Pharmaceutical Sciences

• Prior relevant work experience

• Great passion for the service/retail industry

• Highly customer-oriented, motivated, meticulous and results oriented

• Good communication and interpersonal skills

• Team player with ability to collaborate and work effectively with various stakeholders