Pharmacy Assistant / Sales Advisor

Private Advertiser; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading retail pharmacy is seeking a Retail Assistant to support the pharmacist, enhance customer satisfaction, and maintain store operations. The ideal candidate will contribute to sales through excellent customer service and teamwork, while also performing inventory management tasks. Candidates must have at least 2 years of retail experience and be proficient in English and Mandarin/Bahasa Indonesia.

Qualifications

• Minimum Secondary school education.
• Able to converse in English and Mandarin/Bahasa Indonesia.
• Minimum 2 years in retail experience.

Responsibilities

• Provide good customer service and handle cashier duties.
• Assist pharmacist in dispensing prescriptions and advising patients.
• Maintain store cleanliness and stock management.

Skills

Customer service

Team player

Attention to detail

Computer literacy

Education

Secondary school education

Tools

POS systems

Inventory management systems

Microsoft Word

Microsoft Excel

Email

Job description

Position Overview:

The retail assistant will be part of the team responsible for the Retail Pharmacy business.
You will be supporting the pharmacist to fulfil customers’ needs based on their requirements, achieve sales targets, retain and build new customer base and handle the store operational tasks.

Main Functions & Responsibilities:

• Provide good Customer service

• Handle cashier duties

• Order and replenishment of stocks

• Housekeeping and cleanliness of store

• Display of merchandise, improve retail sales, carry out promotional activities

• Assist Pharmacist in dispensing prescription drugs, recommending medical devices to patients based on their needs and advising on use.

• Assist Pharmacist in temperature record, filling of pharmacy documents in accurate order to upkeep standard of pharmacy audit.

• Resolve issues, concerns or complaints made by customers

• Setting as a good example to Pharmacy Assistants and build good team support

• Work retail schedule (shifts, weekends and public holidays) based on roster

• Excellent attention to details

• Computer literacy in operating POS scanning and using Inventory management systems; working knowledge of Word, Excel and use of email

  Requirements:

- Able to converse in both English and Mandarin/ Bahasa Indonesia (in order to liaise with Mandarin/ Bahasa Indonesia speaking associates)

- Minimum Secondary school education

- Customer service oriented

- Good team player

- Minimum 2 years in retail experience