Pharmacist (Informatics)*

An Informatics Pharmacist is part of the team supporting existing Electronic Medical Record (EMR) Systems and Pharmacy Systems to facilitate safe and efficient work processes and optimization of pharmacy practice.

Job responsibilities

Primary Responsibilities and Duties (80%):

• Support of existing EMR and Pharmacy Systems

Maintain system setups by ensuring timely updates that support ground processes and changes. This also includes the training and education of Healthcare Professionals in the safe and effective use of EMR and Pharmacy systems in the Organization.

Troubleshoot and/or evaluate issues in System(s) or work processes through close collaboration with System Support team and Pharmacy Users to optimize the use of and enhancement of System(s) and/or work process changes to address any challenges.

Review test plans and conduct Systems testing for any enhancements or optimization.

• Support the Department in the adoption of National Systems

These systems include Next Generation Electronic Medical Record (NGEMR), National Harmonized Integrated Pharmacy System (NHIPS) and National Billing System (NBS). Staff will be expected to work with fellow team members in the department in leading or supporting these projects’ implementation in Alexandra Hospital. This will also involve close collaboration with stakeholders across departments and other Institutions to ensure a seamless transition and implementation.

This will include discussion with stakeholders to plan the workflows with new systems, configuration of the systems and intensive Systems testing to ensure the systems are configured correctly. Training and onboarding of users are part of the change management plan which will be co-developed and co-owned with team members within the Organization.

• Co-lead and/or support the implementation and/or maintenance of Pharmacy automation systems

Co-lead and/or support various Inpatient or Outpatient Pharmacy automation systems in the planning and development of specifications of key automation functions for value-streamlined processes in medication management. Collaborate with all stakeholders, including Nurses, Operations colleagues and external parties like Synapxe and identified Vendor teams for a seamless implementation of a well-integrated end-to-end system that’s safe, efficient and easy-to-use for our staff and patients.

• Quality processes in System Maintenance

New systems are progressively implemented with an increasingly complex setup; staff will be required to support and enforce a standardized, well-defined, and described process to ensure System setups are configured accurately.

• General
• Actively support and foster Informatics and Department team communication respectively.
• Facilitate distribution of tasks efficiently within the team.
• Actively solicit opinions and recommendations from various healthcare professionals and present information to the team lead for discussion.
• Support and/or implement policies, practices and regulations established by the pharmacy department, various management committees and outside regulatory agencies e.g. MOH medication-related policies, pharmacy practice standards, JCI standards.
• Treat each patient, visitor and employee with compassion, courtesy and tact.

Secondary Responsibilities and Duties (20%):

• Conduct new employee orientation and staff development programme for various IT systems used in the department.
• Review relevant policy and procedure manuals regularly, making revisions as necessary.
• Participate actively in developing new plans and strategic directions for the department.
• Discuss and plan strategies with section ICs and pharmacy manager to attain pharmacy department objectives.

Job Requirements

• At least Bachelor’s Degree in Pharmacy
• Proficient in Microsoft Office Applications
• Proficient in English and at least 1 other local language
• A team player with a positive attitude, self-motivated and open to learning new skill sets and performing in the domain of Informatics Pharmacy
• Strong verbal and written communication skills
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Good understanding of pharmacy workflows
• 1 year experience in Inpatient and/or Outpatient Pharmacy practice is preferred.

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more about the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.