Pharmaceutical Technician (WDA)

Merck Gruppe - MSD Sharp & Dohme; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

Merck Gruppe - MSD Sharp & Dohme in Singapore is seeking an operator for routine and non-routine manufacturing activities. The role requires documenting operations, supporting GMP processes, and participating in investigations as needed.

You will work in a cGMP environment with 12-hour rotating shifts (day/night) and contribute to safety, quality, and continuous improvement. 1–3 years of manufacturing experience is expected.

Qualifications

• Diploma or technical qualification in operations or maintenance.
• Willing to work 12-hour rotating shifts (day/night).
• 1–3 years of relevant experience in manufacturing.

Responsibilities

• Perform routine operations with accurate documentation.
• Support non-routine campaigns and IQ/OQ/PQ activities when assigned.
• Assist in investigations of incidents and customer complaints.
• Maintain quality and SHE standards and participate in ERT when required.
• Support data collection and reporting for investigations.

Skills

Analytical

Problem Solving

Documentation

Communication

GMP knowledge

Education

Diploma or Technical School graduate

Job description

Job Description

WHAT YOU WILL DO

Routine Operation

• Responsible for completing all assigned operations, ensuring accurate and timely documentation
• Completion on modules.
• Meet performance metrics of the assigned operations.
• Participates in GMP walk down if assigned.
• Provides accurate information to digital boards and ensures all digital boards are updated in a timely manner.
• Responsible for maintaining and ensuring good facility housekeeping.
• Effectively communicates during shift handover.
• Completed batch sheet updates, completes batch sheet reviews and checks back batch sheets when assigned.

Non Routine Operation / Campaign turnaround Activities

• Responsible to perform OQ/PQ and support IQ when assigned.
• Be a backup for Production Lead & SIC after completing the required training.
• Technical competence of a 02 and the additional SME knowledge in at least one of the modules.

Incident, Event, Atypical and Customer Complaint Investigations

• Provides and raises effective notification for all events and atypical.
• Facilitate problem solving from initiation to completion or rejection.
• Provide technical support in the area of work.
• Support in data collection to assist investigations.
• Participates in investigation when assigned and provide inputs on preventive action.

Quality/ SHE Stewardship

Quality

• Ensures manufacturing related activity is completed according to established procedures and all associated documentation is completed to a high standard.

Safety, Health & Environment

• Ensures compliance to all Safety and cGMP requirements and participates as ERT team member when assigned.
• Highlights "Near Miss" and other improvement ideas for work environment.

People Excellence

Self

• Exhibit a positive attitude and provide constructive feedback & solutions to issues /opportunities in the work place. '
• Responsible to participate in improvement projects and actively generate ideas.
• Develops and updates on career path with manager, which is aligned with Performance Management Process.
• Ensures both operational knowledge and technical skills are maintained and compliant against individual training requirements.
• Use Tier process and other opportunities to engage positively with others to improve both communication + teamwork skills.

Qualification

• A Diploma or Technical School graduate with background in operations and maintenance environment.
• Must be willing to work in 12 hours rotating shift (day/night).

Experience

• 1 to 3 years of working experience.

Leadership, Professional and Functional Competencies*

• Refer to Career Framework Competency Model.

Other Personal Attributes*

• Understand and follow safety procedures/practices.
• Willing to work in a cGMP working environment.
• Has a good writing and communication skill.

Required Skills

Analytical Problem Solving, Analytical Problem Solving, Biological Manufacturing, Cleanroom Gowning, Collaborative Communications, Computer Literacy, GMP Compliance, GMP Operations, Good Manufacturing Practices (GMP), Improvement Plans, Improvement Projects, Laboratory Processes, Machinery Operation, Manufacturing Processes, Manufacturing Quality Control, Organizational Performance Management, Packaging Operations, Pharmaceutical Management, Pharmaceutical Manufacturing, Problem Solving, Production Operations, Production Scheduling, Safety Compliance, Safety Standards, Shift Work {+ 2 more}

Employee Status

Intern/Co-op (Fixed Term)

Flexible Work Arrangements

Not Applicable

Job Posting End Date

09/30/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID

R392851