Assoc. Spclst, Operations (1 Year Contract)

MSD; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

MSD Singapore is seeking an Operation Support Specialist to coordinate manufacturing activities for the IPT, including resource allocation, batch documentation, and SAP/MES support. You will oversee documentation reviews, update inventories, and drive continuous improvement in manufacturing processes.

The role requires cGMP knowledge, collaboration with GTO/Process Engineering and Quality, and strong documentation and problem-solving skills.

Qualifications

• Experience in cGMP and regulatory guidelines.
• Knowledge of document revision and control processes (SOPs, forms).
• Ability to lead CI activities and process improvements.

Responsibilities

• Coordinate and support manufacturing activities to meet production plans.
• Update SAP/inventory and batch documentation; issue PO and goods receipts.
• Lead change initiatives for manufacturing documentation with cross-functional teams.

Skills

Analytical thinking

Problem solving

Change management

Documentation

Education

Diploma or degree in Engineering

Tools

SAP

MES

BOM updates

Job description

Job Description

The Operation Support Specialist coordinates and supports all manufacturing related activities for the Integrated Process Team (IPT). These activities include: Assist the Production Supervisors in the allocation of resources to meet agreed production plan (through weekly Planning meetings) and prioritize any other shop floor ad-hoc activities. Assist Production supervisor in management of compliance and coordination of technical skills training for shopfloor staff Complete post-manufacturing batch documentation review and lead initiatives to improve straight-through documentation. Act as the IPT SAP Super-User; coordinates SAP shutdown maintenance, supports all SAP inventory updates and reversals, release Process Order (PO) and perform Good receipt Delivery Order (DO) into SAP. Data collection for APR, Profit planning and management of Tier process. Prepare and issue necessary documents for production use. These documents are the batch records, manufacturing labels and other essential documentation related for production such as SOPs and Job Aids. Lead the change executions for manufacturing documentation in liaise with other departments in Pharm such as GTO/Process Engineering, Quality and Manufacturing. This includes emergency changes related to the batch documentation when needed. Supports development of a continuous improvement framework within the overall IPT improvement program. Processing of POs for non-BOM items to support IPT operations.

MAIN RESPONSBILITIES

• Manufacturing Excellence Prepare and issue necessary documents in a timely manner for manufacturing use. Support document revision (SOP, Forms, etc) when necessary to improve the system of documentation review, issuance and preparation. Completes manufacturing batch record review in accordance with cGMP requirements. Maintains proper filing and safe keeping of all relevant manufacturing documents and have them available when needed Batch Documentation Reviews Complete post-manufacturing batch documentation reviews Provide straight-through document accuracy metrics and lead associated improvement initiatives SAP & MES User and Inventory Updates Update BOMs for Pharm West products Test script execution for MES changes to MBR Ensure SAP inventory accuracy and support manufacturing-related stock adjustments and/or reversals Management of Manufacturing Aids and Consumables Create, release and close PO for products Others Data collection and metric tracking to support Tier process Update APR and CPV for nominated Pharm West products.
• Continuous Improvement (CI) Utilizes Lean Six Sigma Tools (Six Sigma, Kaizen, SMED, 5S etc) to support execution of continuous improvement projects to increase agility, flow, throughput and reduce cycle time and inventory Initiate Continuous Improvement (CI) activities in area of responsibility – Batch document simplification, SOP & JA process review etc.
• Quality Ensure that all assigned tasks related to manufacturing documentation support is in accordance with good manufacturing practices. Prepare or update SOPs and related documents to ensure compliance with regulatory standards. Actively engage in audits and support implementation of agreed follow-up actions.
• Safety, Health & Environment (SHE) Ensure that all assigned daily manufacturing activities are planned and carried out in accordance to SHE requirements Participate in (as required) and support the implementation of actions for all incidents investigations and audits Ensure all regulatory permit requirements are met for IPT maintenance activities Promote SHE leadership behaviours and engage employees at all levels on SHE issues Ensure incident investigations and audits are fully supported with improvement actions implemented.
• People Excellence Self Resilient and resourceful Continuous learning mindset Foster teamwork and cross collaboration Strong work ethics Effective communication skills.

Qualification

Diploma or Degree in Engineering (Chemical, Mechanical or Electrical), Science or a related discipline 3-4 years (preferred) in an operations environment with experience in documentation preparation and control preferred Good knowledge in applicable regulations and GMP policies/guidelines (especially Cleaning/Housekeeping/Maintenance, Environmental Control, Process/Cleaning/ Equipment Validation, Change Control and Manufacturing Practices) Good stewardship awareness (including cGMP, regulatory inspection preparation, SHE).

What you can expect

Limitless opportunities across various areas in Manufacturing; well-structured career path A state-of-the-art facility that delivers solution to its customers world-wide Highly engaging team that aims to innovate the future Additional location(s) Compensation Information:

Required Skills

• Analytical Problem Solving
• Analytical Problem Solving
• Business Agility
• Change Management
• Chemical Engineering
• Continuous Development
• Corporate Ethics
• Documentation Preparation
• Environmental Stewardship
• Equipment Maintenance
• Equipment Set Up
• Good Manufacturing Practices (GMP)
• Machinery Operation
• Manufacturing
• Manufacturing Operations
• Operations Support
• Procedure Adherence
• Process Improvements
• Process Optimization
• Production Planning
• Production Scheduling
• Project Documentation
• Project Implementations
• Project Management
• Proper Documentation {+ 7 more}

Employee Status: Temporary (Fixed Term)

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: No Travel Required

Flexible Work Arrangements: Not Applicable

Shift: Not Indicated

Valid Driving License: No

Hazardous Material(s): NA

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date.

Job Posting End Date: 11/2/2026

Company Mission

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.