PERM LOGISTICS CUSTOMER SERVICE SPECIALIST REQUIRED I UP TO 3.5K

Recruit Express Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Care Specialist to join their logistics team. This dynamic role involves managing customer inquiries, resolving feedback, and ensuring smooth communication between customers and logistics partners. The ideal candidate will possess strong customer service and communication skills, with a knack for problem-solving. Join a forward-thinking company that values teamwork and offers a supportive environment. If you are passionate about customer care and logistics, this opportunity is perfect for you!

Qualifications

• Strong customer service skills with the ability to handle inquiries.
• Effective communication and coordination with logistics.

Responsibilities

• Respond to customer inquiries and manage feedback.
• Coordinate with logistics for timely deliveries.
• Maintain customer contact database and reports.

Skills

Customer Service

Communication Skills

Logistics Coordination

Problem Solving

Job description

JOB ROLE: CUSTOMER CARE SPECIALIST (LOGISTICS)

Timing: Day Shift: 8am to 5pm (Mon to Fri)

Salary: $2500 - $3500/Mth

Locations: Greenwich Drive (Company Transport Provided)

Duties:

• Accepting order inquiries from customers and responding with follow-up queries.
• Handling and resolving customer feedbacks.
• Ensure all deliveries to customers are properly communicated to all parties.
• Co-ordinate with Logistics/3rd party to ensure on-time delivery.
• Verify certificate of analysis/compliance, applying inspection status.
• Preparing, generating and distributing order acknowledgements and daily reports.
• Maintaining database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access of work documents.
• Any other duties as assigned.

Interested applicants, please WhatsApp - https://wa.me/6596487760 or Tele @BevanTan, and look for Tan Jun Jie, Bevan (Edward), R23113682, Recruit Express Services Pte Ltd, EA License: 13C6614.