*PERM* Call Centre Officer x 10 ($2.5K to $2.8K) #NJA

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A recruitment agency in Singapore is seeking a customer service representative. This role involves accepting and registering bookings, responding to customer queries, and adhering to service procedures. Candidates should have at least 2 years of experience in a call centre or telesales environment and a minimum GCE O level. Interested applicants can send resumes to the provided email.

Qualifications

• 2 years of relevant experience in a call centre or telesales environment.
• Ability to manage multiple tasks effectively.
• Commitment to service excellence.

Responsibilities

• Accept and register bookings from customers.
• Provide accurate information regarding custom requirements and prices.
• Adhere to existing customer service procedures.

Skills

Result-oriented

Multi-tasking

Customer service excellence

Education

GCE O level or equivalent

Job description

Overview

• Accepting and registering bookings
• Offer alternatives to customers and potentially turn information calls into sales leads or identify other
• Respond to customer queries by providing accurate information consistently in all areas such as custom requirements, transit time and prices
• Adhere to existing Customer Service procedures as outlined in the department manuals

Requirements

• Result-oriented, able to multi-task and committed to service excellence
• Shift and non Shift arrangements availaable
• Min GCE O level or equivalent, with 2 years of relevant experience in a call centre environment or Telesales environment in a service industry

Interested applicants can send their detailed resumes to [e-mail] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599