Performance Management (Quality Assurance) - Senior/Executive

SBS TRANSIT RAIL PTE. LTD.; Serangoon Garden Circus; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading transit service provider in Singapore is seeking a Quality Assurance Manager to develop and implement Quality Management Systems (ISO 9001) and Asset Management Systems (ISO 55001). The ideal candidate will have at least 5 years of relevant experience in quality assurance for engineering systems, excellent communication skills, and an analytical mindset. This role involves monitoring audit compliance and establishing performance metrics for operations.

Qualifications

• Preferably 5 years of working experience in areas of quality assurance of engineering systems.

Responsibilities

• Manage the development and implementation of Quality Management System (ISO 9001) and Asset Management System (ISO 55001).
• Develop and implement quality management and asset management systems for transit operations.
• Establish performance monitoring system for operational and engineering performance standards.
• Ensure all performance indicators are tracked and delivered on time.
• Close monitoring of audit findings from LTA agencies.

Skills

Knowledge in setting up and implementation of a quality assurance system

Experience in leading and achieving quality standard certifications

Analytical mind

Resourceful

Good communication skills

Education

Degree in Engineering

Job description

Primary Objectives of Position

• To manage the development and implementation of a Quality Management System (ISO 9001) and Asset Management System (ISO 55001) in line with international standards.

Major Responsibilities

Quality Assurance

• Develop and implement internationally recognized quality management system (QMS) and asset management system (AMS) that is suitable and effective for transit operations covering train/station operations and engineering activities for the NEL/SPLRT/DTL system.

• Develop and implement a structure quality assurance and asset management auditing system to ensure compliance by all Divisions/Departments.

• Establish a performance monitoring system to analyse NEL/SPLRT operational and engineering performance standards, carry out trend analysis and performance benchmarking.

• To ensure all performance indicators as required within OPS under the Licence are tracked and ensure on time delivery.

• To ensure Business process align to QMS / AMS

External / Internal Audit

• Close monitoring of Audit findings from different LTA agencies and raise for any potential risk.

• Follow up with respective departments on reply and closing of audit findings.

a. RR: System Audit, Safety Inspection, Station Inspection and 4 Yearly Asset Assessment.

b. RAOM: Maintenance inspection and 3 Yearly Asset Condition Assessment.

** The above activities are no means exhaustive and are subjected to amendment whenever is needed

Specific Safety Responsibilities

• Ensure safe working environment

The above activities are by no means exhaustive and are subject to amendment whenever needed.

Job Specifications

Minimum Education / Qualifications

• Degree in Engineering

Minimum Years of Relevant Experience

• Preferably 5 years of working experience in the areas of quality assurance of engineering system.

Knowledge/Skills

• Knowledge in setting up and implementation of a quality assurance system.

• Experience in leading and achieving a quality standard certifications.

Attributes

• Analytical mind

• Resourceful

• Good communication skills