Performance Management Analyst

Prudential Hong Kong Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Prudential Hong Kong Limited is seeking a data analytics professional to shape performance insights for the PACS distribution function. You will deliver timely insights, forecasts and reports for management, distribution channels and stakeholders, and support strategic topics with deep-dive analysis and simulations.

You will drive dashboarding, automation and AI-enabled analytics to improve productivity, forecast quality and decision making, while ensuring data governance and security.

Qualifications

• Excellent communication skills across levels.
• Highly numerate with strong analytical skillset.
• Experience with AI-enabled analytics and data automation is advantageous.
• Experience in the insurance industry is advantageous.

Responsibilities

• Deliver timely insights, forecasts and reports for management, channels and stakeholders.
• Support distribution channels with strategic topics, deep-dive analysis and simulations.
• Drive dashboarding, automation and AI-enabled analytics to improve efficiency and decision making.
• Generate insights to inform business decisions and strengthen stakeholder outcomes.
• Champion AI-native workflows while ensuring data security and governance.

Skills

Analytical mindset

Communication

Numerate

Data storytelling

Education

Degree in numerate discipline

Tools

Qlik

Power BI

Python

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

In this role, you make sense of the sales numbers that underpin our business. You will identify trends and provide insights to help the Company and our distributors grow through effective report automation, performance dashboarding, AI-enabled analytics and business analysis. You will also support distribution channels in developing and evaluating effective schemes to drive overall productivity and performance. The role is positioned within the Distribution Strategy, Performance and Compensation team, which will expose you to the numbers and results that ultimately drive the business – an unbeatable insight into the engine room of the PACS distribution function. The successful candidate is expected to be an AI-native user who naturally leverages digital, automation and AI-powered tools to improve productivity, strengthen analysis, accelerate insight generation and enhance stakeholder decision-making, while applying sound judgement and governance over AI-generated outputs.

Job Description

Timely delivery of insights, forecasts and reports for the management team, distribution channels and relevant stakeholders. Support channels on strategic and business-related topics, including deep-dive sales analysis and simulation, to provide a competitive channel distribution in achieving the overall strategy. Understand broader strategic direction and formulate plans to satisfy business needs, goals and objectives to support distribution channels.

Drive the pursuit of report dashboarding, automation and AI-enabled analytics to achieve operational efficiency gains through building required platforms, especially demonstrating synergies between sales and compensation data.

Generate insights to inform business decisions. Leverage AI-powered tools, automation and advanced analytics to identify trends, improve forecasting quality, streamline recurring reporting and accelerate development of actionable business insights.

Champion AI-native ways of working within the team by identifying opportunities to automate repetitive processes, enhance analytical productivity and improve stakeholder experience, while ensuring appropriate data security, governance and validation standards are maintained.

Support the distribution channels to ensure alignment of views in sales performance, forecasts, reports and compensation-related matters with the other PACS functions, including finance, product and marketing teams.

Drive improvements of operational and financial performance by monitoring and analysing KPIs, ensuring alignment with planned targets.

Provide commentary and analysis of channel performance and performance expectations to external stakeholders, including bank partners.

Support other ad hoc activities pertaining to performance management, when needed.

Who we are looking for

Excellent communication skills, with the ability to communicate and articulate business concepts with stakeholders at all levels.

Dynamic individual who excels in a fast-moving environment and is able to be nimble and adapt to constant change.

Highly numerate with a strong analytical skillset and the ability to translate data into practical business insights.

Possess strong proficiency in analytical tools such as Qlik, Power BI, Python and other data visualisation or automation platforms.

AI-native user with demonstrated ability to leverage AI-powered tools, such as Microsoft Copilot, generative AI solutions or machine-learning-enabled analytics, to improve productivity, automate workflows and accelerate insight generation.

Strong critical thinking and judgement in validating AI-generated outputs, ensuring data accuracy, protecting confidential information and maintaining appropriate compliance and governance standards.

Curious and willing to experiment with emerging technologies to solve business problems, improve operational efficiency and enhance stakeholder experience.

Working Experience

4 – 6 years of relevant working experience in a numerate environment such as financial planning, performance management, business analytics or similar quantitative disciplines.

Exposure to data automation, digital transformation, AI-enabled analytics or business intelligence solutions is advantageous.

Experience in the insurance industry is advantageous.

Education

Degree in a numerate discipline such as finance, accounting, engineering, business analytics, data science or a related field.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.

We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location.

We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

We are Prudential. For every life, we are partners. For every future, we are protectors.

Prudential plc provides life and health insurance and asset management to 17 million customers across 20 markets in Asia and Africa. We are headquartered in Hong Kong and have dual primary listings on the Stock Exchange of Hong Kong and the London Stock Exchange.

We are focused on four strategic regions: Greater China, ASEAN, India and Africa. Our customers are served by around 55,000 agents and more than 200 bank partners.

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

Find out more at www.prudentialplc.com Follow us on LinkedIn