People Resource Hub Specialist

Takeda; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

A leading company is seeking a People Resource Hub Specialist in Singapore to enhance HR operations across the Asia Pacific region. This role involves customer service, payroll execution, and compliance documentation while supporting HR Business Partners. Ideal candidates will have a degree, HR experience, and strong communication skills, particularly in Korean.

Qualifications

• Preferably experience in HR and/or payroll services.
• Capability in support for spoken and written Korean.
• Confident in building cross-functional partnerships.

Responsibilities

• Provide knowledgeable support regarding HR policies and procedures.
• Support timely and accurate payroll execution.
• Deliver exceptional customer service.

Skills

Advanced oral and written communication skills

Problem-solving

Customer service

Attention to detail

Time management

Education

Diploma or Bachelor’s degree or equivalent experience

Tools

HRIS systems like Workday or ServiceNow

Job description

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Job Description

About the role

Are you looking to grow your career in HR and payroll services? We are seeking a dedicated People Resource Hub Specialist to join our Takeda Business Solutions team within the People Solutions department. This role is based in Singapore covering Asia Pacific region (Singapore, Taiwan, South Korea, Indonesia, Thailand, Australia, New Zealand, India, Malaysia, Vietnam, Philippines) and offers an exciting opportunity to contribute to the success of our HR operations.

You will be welcomed into a supportive and experienced team, where you will have the opportunity to continue learning and growing. As a key member of our team, you will play a crucial role in providing exceptional customer service, executing payroll and benefits transactions, and supporting HR-related queries. You will collaborate closely with HR Business Partners and other stakeholders to ensure timely and accurate delivery of services, gaining valuable experience and contributing to the success of our initiatives.

What you will do:

• HR Support: Provide knowledgeable support regarding HR policies and procedures, ensuring professional responses to incoming queries.
• Payroll and Benefits Administration: Support timely and accurate payroll execution, compliance activities, and benefit administration.
• Customer Service: Deliver exceptional customer service by setting expectations and fulfilling promises to employees.
• Documentation and Compliance:Ensure documentation and requests meet policy requirements, participate in audits, and coordinate with payroll vendors.
• Cross-functional Collaboration:Partner with others to ensure consistent and accurate information flow.

What we’re seeking in you:

• Diploma or Bachelor’s degree or equivalent experience required.
• Preferably experience in HR and/or payroll services.
• Preferably capability in support for spoken and written Korean to liaise with internal/external payroll vendor, and local Korea government authorities
• Advanced oral and written communication skills, strong problem-solving and customer service skills, attention to detail, and time management skills.
• Experience with HRIS systems like Workday or ServiceNow.
• Confident approach to building cross-functional partnerships, resilient in adapting to changes, and skilled in process analysis and improvement.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Locations

Singapore, Singapore

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time