(PD) Senior Product Designer, Chat Experience

OKX; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive total compensation package

L&D programs and Education subsidy

Team building programs

Wellness and meal allowances

Comprehensive healthcare schemes for员工

Job summary

OKX is seeking a Senior Product Designer for the Chat Experience to shape intuitive, trustworthy, and visually compelling chat features for a global audience. You will lead design from concept through execution, partnering with product, research, and engineering to deliver end-to-end solutions that elevate user engagement.

You will collaborate with UX researchers, writers, brand and leadership to drive a cohesive design vision, participate in design reviews, and mentor teammates while

Qualifications

• 3+ years of experience in cross-functional design teams at a tech company.
• Experience designing chat or messaging features.
• Strong visual/UI design with attention to pixel-level detail.
• Excellent communication and ability to advocate for design decisions.

Responsibilities

• Develop and drive chat experience design across products from concept to polished implementation.
• Collaborate with product managers, researchers, engineers, and other stakeholders to define problems and craft user-centered solutions.
• Create wireframes, user flows, journey maps, high-fidelity mockups, and interactive prototypes; conduct evaluative research.

Skills

Chat UX design

Cross-functional collaboration

Pixel-perfect design

Design thinking

Communication

Education

Bachelor/Master in Graphic/Visual Design or related

Tools

Figma

Sketch

InVision

Job description

Who We Are

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:

• We Before Me
• Do the Right Thing
• Get Things Done

These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

Join our product design squads at OKX as a Senior Product Designer, Chat Experience and become a pivotal force in defining the crypto experience landscape. This role offers you a unique opportunity to craft intuitive, trustworthy, and aesthetically appealing user experiences that set the standard in the rapidly evolving crypto industry. Your work will not only shape customer-facing designs that meet the needs of a global audience but also drive business-facing design practices that underpin strategic decisions and product development. Collaborating with an interdisciplinary team of product managers, engineers, and other key stakeholders, you will lead the charge in transforming ideas into design-driven solutions that resonate with users globally.

What You’ll Be Doing

• Drive experience innovation on socially-driven and interaction-heavy feature, elevating user experience and foster meaningful connections—ultimately boosting user adoption and engagement.
• Partner closely with product managers, researchers, and engineers to define core problems and deliver user-centered design solutions—taking them from concept to polished execution.
• Contribute to the product development process with wireframes, user flows, journey maps, high-fidelity mockups, interactive prototypes, and evaluative research
• Collaborate closely with UX Research, UX Writing, Brand, and Product leadership to shape the overall design vision of your area of ownership
• Consistently elevate the quality of the design by soliciting feedback from peers and stakeholders through formal Design Reviews, presentations and by facilitating design thinking workshops

What We Look For In You

• Experience in designing visually or engaging consumer-facing chat experience or instant messaging platform/features.
• A strong sense of ownership and a growth mindset—you take initiative, stay curious, and continuously push your craft forward.
• Experience designing for chat, social, or user-to-user interaction features.
• Deep expertise in visual and user interface design, with a sharp eye for detail and a passion for delivering pixel-perfect experiences.
• A champion of innovation who brings fresh ideas to the table and solves problems with creativity and clarity.
• Strong critical thinking and design judgment—you can zoom in on micro-interactions and zoom out to shape holistic user journeys.
• 3+ years of experience collaborating within cross-functional teams at a tech company, shipping end-to-end design solutions that make an impact.
• Strong communication skills with a proven ability to articulate ideas and advocate for design decisions.

Nice to Haves

• Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
• Familiarity with design systems and the ability to scale visual consistency across platforms.
• Exposure to data-informed design—comfortable interpreting user insights, behavioral data, or A/B test results.
• Experience working across time zones with distributed teams—you know how to stay aligned and communicate with clarity.
• A Bachelor or Masters in Fine Arts in Graphic/Visual Design, Visual Communication, or a related design discipline.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

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