Payment Operations Specialist

PM-INTERNATIONAL HEADQUARTERS ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading health and beauty distribution firm in Singapore is seeking a Payment Operations Specialist to support the Asia payments team. This role involves testing payments, resolving issues, and collaborating with IT teams. Candidates should have a degree in Information Technology, with 2-3 years of experience in international payments. Fluency in English is required, and knowledge of JIRA and SQL is beneficial. The company offers a dynamic work environment and career growth opportunities.

Benefits

International work environment

Great career path

Qualifications

• 2-3 years of relevant experience in international payments.
• Good knowledge of the APAC market required.
• Fluency in written and spoken English essential.

Responsibilities

• Test and monitor payment processes for accuracy.
• Support management on payment methods and systems.
• Investigate payment-related issues and collaborate with teams.

Skills

Knowledge of international payments

Problem-solving skills

Communication skills

Team collaboration

Education

Degree in Information Technology or Business Technology

Tools

JIRA

SQL

Job description

PM-International is Europe’s largest retail distribution company in the area of health, fitness and beauty. We are currently number #6 in the DSN Top 100 companies in the world! For more than 30 years we have set up the highest standards for development, manufacturing and distribution of premium products and we are growing every day!

PM-International is all about peak performance, combining creativity and state-of-the-art science, with one vision in mind: worldwide market leadership in the development and distribution of high-quality products for health, fitness, and beauty.

Our products enhance the quality of life for many people, and provide them with a better, healthier, and fitter lifestyle.

We are currently seeking a Payment Operations Specialist to join our subsidiary in Singapore, HQ APAC in providing support to our asia payments team.

WHAT ARE YOUR RESPONSIBILITIES:

• Testing and monitoring payments, ensuring accuracy and compliance with established policies and procedures.
• Working on incoming tickets related to incoming payments, payouts & fraud
• Support and advice the management in all matters related to payment methods and systems.
• Support in the maintenance of in-house online payment systems.
• Investigate and resolve any payment-related issues, collaborating with internal teams and external partners as needed.
• Liaising with the IT development teams to plan and execute efficient sprint cycles to ensure user stories are well defined and ready for implementation.
• Produce technical documentation and guidance.

WHAT ARE THE REQUIREMENTS:

• Degree in Information Technology, Business Technology or similar qualification is required.
• 2-3 years relevant professional experience in the area of international payments and payment gateways. Good knowledge of the APAC market is necessary.
• Relevant experience with JIRA and SQL is a competitive advantage.
• Ability to efficiently manage incoming and outgoing tasks based on priorities.
• Capacity and will to quickly learn new software and systems.
• Strong hands-on mentality, solutions-mindedness and striving for excellence.
• Good communication and interpersonal skills, with the ability to collaborate effectively with different teams and partners.
• Fluenc in written and spoken English to communicate with our international level, second language will be appreciated.

WHAT DO WE OFFER:

• An international, young, and fun work environment in a dynamically growing company.
• Great career path.

At PM-International, you will have the opportunity to learn and grow, lead, and truly make a difference. If this sounds like a perfect match for you, please include your resume/CV in English. Please be aware that incomplete applications cannot be considered.